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Team Lead
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Job title: Team Lead - Verification Job Location: Western Cape, Cape Town Deadline: November 16, 2025 Quick Recommended Links Jobs by Location Job by industries Why we need you We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. The purpose of the Verification Team Lead is to effectively lead a Verification team within the broader Risk and Fraud Department strategy with a focus on customer verification. This role entails general Team Lead duties such as staff, shift and workload management, talent management, quality assurance and administration. It also requires interaction and communication with various stakeholders within the Risk and Fraud department and other departments of our business. The role will be responsible for ensuring that the Verification Teams functions efficiently, managing verification of our customers in line with KYC and AML standards timeously, while also mitigating risk to the business. What you’ll be doing As part of your role, your responsibilities will include Full and accurate assessments of customer documentation in terms of legitimacy, to ensure KYC Compliance standards are continually met and maintained in line with regulatory and/or business requirements in line with AML verification requirements, outlined by regulatory and/or business requirements when required because of suspicion, to mitigate foreseeable risk to the business where necessary. Staying abreast of country specific customer verification journeys and document version updates. Maintaining system proficiency, staying informed on impacts to customer