Technical Client Service Manager
4 days ago
Technical Client Service Manager Be the strategic and technical partner clients rely on in a growing SaaS company.Remote | SaaS industry | R30,000 per month | 08:00am 17:00pm About Our Client Our client is a fast-growing SaaS solutions provider helping businesses streamline operations and boost productivity through innovative platforms. They specialise in building tailored systems that integrate seamlessly with client workflows, supported by a culture of collaboration, problem-solving, and forward thinking. Joining their team means working in an environment where your expertise drives both client success and company growth. The Role: Technical Client Service Manager As a Technical Client Service Manager, you will be the bridge between clients and the engineering team, ensuring that solutions are not only technically sound but strategically aligned with client goals. You''ll take the lead in mapping operational workflows, designing and presenting solutions, and guiding clients through adoption and optimisation. This role is ideal for someone who excels in both technical detail and client engagement. Key Responsibilities Bring at least 5 years of SaaS experience in client-facing, operations, or project management roles Meet with clients to understand and map workflows and processes Design and present customised workflow solutions using project management and collaboration tools Collaborate with engineers to adjust and optimise system builds Proactively manage client relationships, driving satisfaction and retention Translate client requirements into actionable project plans Deliver training sessions, workshops, and presentations to client teams Monitor platform performance and recommend improvements for adoption and efficiency About You 5+ years of experience in SaaS, ideally in a client-facing or operations/project management capacity
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Technical Client Service Manager
4 days ago
Cape Town, South Africa The Legends Agency Full timeTechnical Client Service ManagerBe the strategic and technical partner clients rely on in a growing SaaS company.Remote | SaaS industry | R30,000 per month | 08:00am 17:00pmAbout Our ClientOur client is a fast-growing SaaS solutions provider helping businesses streamline operations and boost productivity through innovative platforms. They specialise in...
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Client Service Consultant
5 days ago
Cape Town, South Africa KAAP Service Full timeKAAP Customer Service offers an excellent team of Customer Service Experts for your customers. As the first point of contact, we answer and assist with your customers' queries in a friendly, binding and professional manner. Close and courteous communication is what persistently gives your clients the feeling that they are not just in good, but the best...
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Client Service Technical Manager
3 days ago
Cape Town, South Africa Circana South Africa Full time**Let’s be unstoppable together!** At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We...
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Client Service Manager
6 days ago
Cape Town, South Africa Santam Insurance Full timeScam alert: Santam has become aware of an e-mail scam involving the unauthorised use of the Santam logo alongside another brand.Please note that this is a scam. We remind all clients that Santam will only communicate through official channels or the authorised broker. Learn more. This career opportunity is available at Tailored Claims Solutions for the...
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Client Service Manager
2 weeks ago
Cape Town, Western Cape, South Africa Electrum Software Full time R900 000 - R1 200 000 per yearElectrum is a next-generation payment software technology company.Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans...
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Client Service Manager
2 weeks ago
Cape Town, Western Cape, South Africa Electrum Full time R350 000 - R550 000 per yearElectrum Is a Next-generation Payment Software Technology Company.Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans...
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Client Service Manager
1 week ago
Cape Town, Western Cape, South Africa Electrum Payments Full time R500 000 - R750 000 per yearThe CompanyElectrum is a next-generation payment software technology company.Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of...
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Refrigeration Technical Service Manager
2 weeks ago
Cape Town, South Africa BizGro Full timeA leading commercial refrigeration Manufacturer seeks a Technical Service manager to join their Team. **Key functions are ~** 1. Manage technicians & technical administrator guided by the technical workflow 2. being Head of Customer service : repairs. 3. be able to lead the technical aspects of the team’s work & perform technical work as required. 4....
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Technical Manager
1 day ago
Cape Town, South Africa Farm Manager SA Full time**Cape Town - WC**: An opportunity for an experienced Technical Manager in the transport/agriculture industry to provide accurate electronic technical situation reports and to handle operating procedures and cost management. **MINIMUM REQUIREMENTS** Formal engineering training preferably to Technician level or relevant technical experience UJ/RAU Diploma...
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Client Service
6 days ago
Cape Town, South Africa Santam Insurance Full timeA leading insurance company in Cape Town is seeking a Client Service Manager to oversee claims disputes and technical support within the Claims Committee. The ideal candidate will have 7-10 years of insurance experience and strong negotiation skills. This role includes providing technical guidance and liaising with clients, ensuring claims are thoroughly...
