Current jobs related to Key Account Manager, Air - Cape Town - DSV - Global Transport and Logistics
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Key Account Manager, Air
1 week ago
Cape Town, South Africa DSV Full time**DSV - Global transport and logistics** Location: Cape Town Job Posting Title: Key Account Manager, Air and Sea Time Type: Full Time **Main Purpose of the Role** The Key Accounts Manager manages a book of existing DSV Air & Sea customers, consisting of A and B level customers mostly. They are responsible for maintaining the customer relationship, as well...
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Air Content
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Cape Town, Western Cape, South Africa Travelstart Full time R80 000 - R120 000 per yearWe are seeking anAir Content & Distribution Specialistto join our Technical Supply team based in Cape Town.The Air Content & Distribution Specialist provides Setup, Monitoring and issue management for the optimisation of Air content and Distribution. This role is responsible for defining new air content suppliers' flows and parameters as requirements for the...
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Key Account Operator
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Business Development Manager, Sales, Air
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Business Development Manager, Sales, Air
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Cape Town, South Africa DAV Professional Placement Group Full timeBusiness Development Manager, Sales, Air & Sea 1 week ago Be among the first 25 applicants Direct message the job poster from DAV Professional Placement Group Purpose of the Role The successful candidate will be responsible for identifying and securing new business opportunities that align with the organization's strategic client profile. This includes...
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Air Brake Technician
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Key Account Manager
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National Key Account Manager
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Business Development Manager, Sales, Air
2 days ago
Cape Town, Western Cape, South Africa DAV Professional Placement Group Full timePurpose of the RoleThe successful candidate will be responsible for identifying and securing new business opportunities that align with the organization's strategic client profile. This includes achieving revenue targets as outlined in sales agreements and contributing to the growth of the Air & Sea division through consultative selling and strategic...
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Key Account Operator
2 weeks ago
Cape Town, South Africa Europa Worldwide Group Full timeRecruitment Partner at Europa Worldwide Group Who we are? Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales and customer services sites across...
Key Account Manager, Air
4 weeks ago
Overview DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at Location : ZAF - Cape Town, Falcon Cres (Headquarter) Job Posting Title : Key Account Manager, Air & Sea Time Type : Full Time Main Purpose of the Role Key Account Manager of our large, medium and small sized clients and managing protecting, growing and innovating these businesses. Driving profitability with each of these clients, whilst adding value to the client’s supply chain and supporting with day to day requirements, strategic support and various DSV product service offerings. Job Related Requirements Education : Grade 12 Experience : Minimum of 8 years’ experience in Freight Forwarding Customer Interaction : Minimum of 3 years customer facing experience Other : Own vehicle, driver’s license, ability to travel Electives B.Com Logistics/Supply Chain Management would be beneficial but not a requirement. Additional Computer Skills MS Word, Excel, PowerPoint, Outlook Duties and Responsibilities Managing multiple large, medium and small sized clients according to the stages in a client life cycle and logging on average 15 - 20 appointments weekly. Ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client. Creating and maintaining the client information pack. Manage the opening of accounts process as well as comprehensive implementation of – and continuous updating of client information. Be accountable for the contract negotiations process, understanding and mitigating the risk identified. Presenting to and implementing new DSV products, processes and strategies with client(s). Management of client queries. Quality checking estimates and ensuring they are submitted on time. Compile client specific business reports and quality checking data integrity. Identify opportunities for growth within the client’s business. Record under threat and lost accounts on CRM system and proper implementation. Manage service level agreements through reporting and reviews including identifying exceptions and corrective actions. Facilitate rate negotiations and increases. Arrange and control customer action plan processes for clients. Identify and report on quantified value for clients. Take meeting minutes and follow through to close out. Manage client debtors to keep within the agreed payment terms and resolve queries in days sales outstanding. Ensure standard operating procedures are signed off by the clients, documented and maintained. Ensure DSV complies with client health, safety and environment requirements. Compile monthly revenue reports for clients and portfolio. Coordinate available client logistics training. Compile and present Performance Management Reviews detailing on time and in full performance to various clients. Compile and present General Management Reviews including shipment stats, financial data and other relevant info such as QVA to certain clients. Compiling, monitoring and presenting customised client reports as may be required by the client. Running continuous improvement projects for all clients to maintain system relevance and advance or re-design support services in conjunction with the implementation team. Ensuring the client is given access to any DSV reports/reporting systems, which may be of assistance to them such as the Audit & Review, MyDSV, Purchase Order Management, etc. Ensure call plan recorded on MS Dynamics on a weekly basis. Record Lost Business on Red Account report on MS Dynamics. Monitoring and manage Triple Deck Verification and executive sponsor activity for top accounts. Maintain, analyse and update Account Management strategy on a monthly basis which includes: Monitoring service levels and volumes for each mode (air, ocean, road, etc.) and department (exports, imports, logistics, etc.). Monitoring client’s payment cycles as well as outstanding payments in order to ensure compliance with payment terms and agreements. Monitoring credit notes Monitoring write-offs Monitoring opportunities for new/extended business & QVA. Maintain and update the Client Account Plan for top clients in portfolio and global accounts. To compile and assist with client Tenders. To assist in conducting customer surveys as may be required by other DSV departments or management. Compile and present any other reports as may be required by DSV management on a regular or ad hoc basis. To maintain an acceptable & professional conduct and dress code in line with company guidelines. Disclaimer Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr
