Guest Services

We are looking for a skilled guest service manager to oversee the daily operations of our hotel. As a guest service manager, you will ensure that guests are welcomed when they arrive and that they are accompanied to their room. You will manage all lobby activities and see to the functionality of the hotel amenities. To ensure success as a guest service...

**Company Description** NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels’ remarkable products and services meet the expectations of the guests looking for functional urban hotels with a natural and fresh style and friendly service...

Our client is in the Travel and Tourism industry. **Brief description of the position**: - Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guest’s journey. - Maintain effective communication with all journey stakeholders to ensure a...

**Job Number** 24089718 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

100% Remote Based Work. We are looking to appoint a customer liaison person to manage our guests, bookings, guest communication and social media. - 2 years customer service experience in the tourism sector - Excellent written and verbal skills (English) - Strong ability to manage tasks, apps, OTA booking platforms and booking calendars. - Management of...

**Job Number** 24047288 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and...

**MUST HAVE**: A fibre connection and UPS in case of power outages OPERA PMS experience Reservations/Front Office or Reception experience Must have a quiet work environment. **You will need**: A provable FIBRE connection We will request acopy of your current Fibre invoice that shows your address as well as your current Fibre plan for verification...

Description POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationProtea Hotel O.R. Tambo Airport, Corner of York & Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa, 1619ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels,...

POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out.  Instead, we want to build and experience that is memorable and unique.  Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs...