Payroll Officer

1 day ago


Cape Town, South Africa Allan And Gill Gray Philanthropy Full time

Purpose of Role As part of the Shared Services HR team for the Allan and Gill Gray Philanthropy Africa, the Shared Service Payroll Officer is responsible for the entire cycle of payroll processing, maintaining employee payroll and HR master records to support payroll operations. This role ensures accurate and timely processing of payroll to employees. Objectives of Role All employees in the Shared Services HR team are individually and collectively responsible for customer excellence and will be measured accordingly. What we are looking for? Extensive experience in full-function payroll processing, ideally across multiple entities. Strong knowledge of payroll systems (Sage), tax regulations, and statutory compliance. Exceptional attention to detail, problem‑solving skills, and ability to work under pressure. Commitment to delivering a seamless payroll experience that supports employee satisfaction. Customer Excellence Work closely with relevant stakeholders to set expectations and provide services exceeding the agreed standard. Contribute to customer satisfaction for services delivered by the Shared Services People Services Team. Assist with identifying problems in your area of responsibility, and that of the Shared Services People Services team, and discuss possible solutions to achieve customer excellence. Responsibilities Input, process, and provide payroll admin support for multiple entities within SA and East Africa using Sage People. Maintain employee files and records, ensuring a methodical filing process aligned to audit requirements on SharePoint and Sage. Review and ensure accuracy of approved payroll inputs such as advances, staff deductions, and salary adjustments. Maintain employee payroll records; ensure changes are entered correctly and on a timely basis, and process changes for proper authorization. Generate payroll review and variance reports, and company reconciliations. Prepare payroll reports from Sage and provide input and data into reports as required. Peer‑review all payroll inputs and any reconciliations prepared by team members or additional payroll officers. Reconcile third‑party billing and Sage (Medical Aid, GL, Gap Cover) to send to finance for payment. Manage all tax‑related activities, compliance status, establishing and maintaining registrations, and resolving tax issues. Administer changes to Umbrella Fund on a monthly basis through file. Communicate payroll changes to HRBPs and Finance Leads. Keep up to date with the latest payroll and tax developments. Respond to and complete all service desk tickets related to basic payroll queries. Develop relationships and collaboration with key stakeholders, such as entities and finance shared services. Experience and Qualifications Minimum 3‑year Diploma in Financial Accounting, Human Resources, Payroll/Tax or a similar field. Up to 5 years relevant work experience in a similar role. Advanced Excel and numerical abilities. Strong checking and attention to detail. Proficient in payroll software Sage. Advanced Specialist Computer Literacy. Competencies Alignment with AGGPA Vision, Mission and Values. Coping with pressure and setbacks. Customer‑oriented service mindset. Highly detail‑oriented; analytical. Strong results orientation and deadline driven. Able to work on multiple assignments. Flexibility. Ability to manage confidential information. Excellent communication and people skills. Initiative – takes prompt action to accomplish tasks independently. Quality oriented. #J-18808-Ljbffr


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