Quality Control Administrator

1 week ago

Cape Town, South Africa Ninety One Full time

About us Ninety One is an independent, active global asset manager with R3.5 trillion of assets under management. Established in South Africa, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In almost three decades of organic growth, the firm demerged from Investec Group and became Ninety One. Our distinctive capabilities sit within differentiated fixed income and credit as well as specialist equities, and we have a unique perspective and approach to investment opportunities presented by emerging markets and the energy transition. As at 30 September, Ninety One is an equal opportunities employer. About the team The Quality Control team is responsible for the quality checking of client instructions (forms) against established product and business rules before submitting those instructions for ultimate processing. These instructions include new business, additions, switches, repurchases, static changes, broker changes, etc. This must be done accurately and within agreed upon turnaround times. Responsibilities Check (QC) instructions accurately within agreed upon turnaround times. Handle the CDD and RR of all legal entities and individuals. Be flexible in the working hours as required by this function. Ensure work is completed within the required cut-off times. Be responsible for understanding and adherence to business rules and processing rules and working within the required SLA. Assist other team members when necessary — provide cover during periods of absence. Attend scheduled training sessions. Investigate, resolve, and take full responsibility for errors made. Adjust efficiently within new structures. Participate in achieving the goals of the team. Attend regular team meetings. Resolve queries in a timely manner. Liaise with client service and advisor liaison consultants to resolve all instructions if and when required. Ensure forms are completed correctly. Ensure online submissions meet all business rules (signatures, discretionary broker permissions and security checks). Qualifications Relevant 1‑2 years working experience. Financial Services experience specifically in Asset Management, Retirement Funds and Unit Trust Offshore experience – advantage. Relevant degree / diploma – advantage. Computer literate — Microsoft packages, Excel (intermediate), Word and Outlook. Knowledge of platform workflow systems – advantage.iel> Knowledge of the platform product rules and processes – advantage. Attributes The ability to build and maintain meaningful relationships. Driven by results. Ability to recognise and embrace change. A client‑focused and collaborative approach. #LI‑DNI #J-18808-Ljbffr

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