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Patient Liaison Manager

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Cape Town, South Africa Legal Aid SA Full time

Closing Information Closing Date: 2025/10/11Reference Number: FDM -1 Job Title Patient Liaison Manager Job Details Job Type: PermanentBusiness Unit: Feedem CateringDivision: HealthcareDepartment: Operations CateringJob Grade: UnskilledNumber of Positions: 1Location: Claremont, Western Cape, South Africa Minimum Education Level Grade 12 | National Certificate Job Category Food Service Job Advert Summary We are looking for a skilled PLO Manager to manage and lead a team of ward hostesses. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts. We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations. We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein. Skills and Competencies Must have previous experience working in a Hospital Environment Good command of English. An additional language will be advantageous Endurance to walk and stand for long hours. Shifts, weekend work and overtime may be required Ability to remain calm and professional at all times Excellent interpersonal skills. Trustworthy and Reliable Have good personal hygiene Good interpersonal and communication skills Qualifications Grade 12 1 - 2 year experience in a similar role. Previous experience as supervisor in hospital environment Duties and Responsibilities Be liaison between kitchen and ward & ward hostesses Ensure that menus are delivered and collected timely Ensure ward hostess are dressed in full uniform Ensure service is handled efficiently and on time Liaison with kitchen if there are any issues Make menu recommendations and inform patients of any specials requirements Deliver meals and beverages rooms when they have been prepared. Check that patients are satisfied with their meal. Ensure changes are communicated to kitchen supervisor Work closely with manager on possible risks #J-18808-Ljbffr