Case Manager
3 weeks ago
The Case Manager is responsible for answering inbound or internally transferred calls, assessing the caller's needs, taking ownership of the issue, and coordinating an appropriate solution using internal or external resources. Qualifications Minimum of 2 years' experience in a call centre environment. Minimum of 1 year experience in Roadside Assistance. Operational Responsibilities Ensure timely and professional response to all incoming calls as per client protocols and contractual agreements. Analyze assistance requests and determine necessary actions. Validate client records and log all relevant details accurately. Explain benefits and limits to clients and coordinate solutions. Manage case communications and elevate issues as needed. Dispatch Responsibilities Acknowledge case receipt and appoint appropriate service providers within contractual timeframes. Verify rates, costs, and mileage, and ensure accurate system entries. Coordinate with service providers and inform clients of appointment details. Follow-up Responsibilities Follow up within 20 minutes to confirm contact from service providers. Reassign cases if issues arise and update system notes. Complete and close cases upon resolution. Core Competencies Strong written communication and fact management skills. Effective task management and prioritization. Proactive and energetic approach to tasks. Ambitious with a focus on achieving results. Calm under pressure and good conflict resolution skills. Team-oriented with positive attitude and adherence to procedures. Job Details Category: Customer ServiceType: Full TimeLocation: Johannesburg Send us your CV. Applicants are required to fill out the application form including details such as experience, qualifications, personal information, and upload their CV. By submitting, you agree to data handling policies. #J-18808-Ljbffr
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Case Management
2 weeks ago
Johannesburg, Gauteng, South Africa Affinity International Full time R900 000 - R1 200 000 per yearAbout the RoleWe are seeking a driven, detail-oriented, and highly organized Team Leader to oversee a case management team within the healthcare and insurance space. The ideal candidate is proactive, strategic, and accountable, with proven experience managing people and processes in case management, healthcare administration, or insurance operations.This...
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Case Manager
1 week ago
Johannesburg, South Africa Mass Staffing Projects Full time**Job Information** - Location- Johannesburg- Salary- R400k-R300k- Job Type- Permanent- Education- Degree/Diploma in Nursing- Experience- +2 years’ experience in case management- - pharmacy.jobs(at)staffingprojects.co.za- Fax- 0866023398This just in! A vacancy for a case manager at a private hospital in Johannesburg is currently...
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Case Manager
6 days ago
Johannesburg, South Africa Digicall Group Full timeThe Case Manager is responsible for answering inbound or internally transferred calls, assessing the caller's needs, taking ownership of the issue, and coordinating an appropriate solution using internal or external resources. Qualifications Experience Minimum of 2 years’ experience in a call centre environment. Minimum of 1 year experience in Roadside...
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Case Manager
1 week ago
Johannesburg, South Africa Clinix Health Group (Pty) Ltd Full time**Job Summary**: To plan, coordinate and execute case management work at hospital level. The incumbent utilities clinical knowledge to minimise financial risk and ensure accurate billing through comprehensive accurate coding of patient care. **Minimum Qualifications and Experience*** - Nursing degree / diploma. - Current registration with South African...
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Hospital Case Manager
3 weeks ago
Johannesburg, South Africa Mediclinic Full timeJob title : Hospital Case Manager Job Location : Gauteng, Johannesburg Deadline : November 18, 2025 Quick Recommended Links Jobs by Location Job by industries MAIN PURPOSE OF JOB To coordinate the hospital case management process and facilitate the communication process between all role players by providing accurate and timeous clinical information to...
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Case Manager
17 hours ago
Johannesburg, South Africa Mass Staffing Projects Full timeOpen vacancy in Gauteng! Looking for a someone that will be responsible for the liaison between the patients and managed healthcare. **Requirements**: - B Degree Nursing Qualification or equivalent NQF level 6 - Hospital case manager experience advantageous - 3 years’ experience in patient care - SAP experience preferrable
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Case Manager
1 week ago
Johannesburg, South Africa Mass Staffing Projects Full time**Requirements**: - Degree/Diploma in Nursing - Minimum 4 years nursing experience in a multidisciplinary hospital environment - Intensive Care nursing experience is an advantage - Hospital or Medical Scheme Case Management an advantage - Experience in ICD 10 and CPT 4 coding an advantage
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Case Management Officer
1 week ago
Johannesburg, South Africa Motor Industry Bargaining Council Full time**Duties & Responsibilities** - Monitor and account for stationery, consumable levels - Attend to professional drafted correspondence, serving and courier documents - Generate case management Reports when requested - Assist at reception(front office) or other Case Manager’ when required, - Book venues, Interpreters and Panelist for cases with proper notice...
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Hospital Case Manager
4 weeks ago
Johannesburg, South Africa Mediclinic International Full timeChoose how often (in days) you want to receive a notification: Mediclinic Sandton| Bryanston, Johannesburg | South Africa Closing date: 17/11/2025 Number of positions: 1 Recruiter name: Nomsa Rachel Somzila Reference number: 65080 Workplace Type:On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an...
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Hospital Case Manager
3 weeks ago
Johannesburg, South Africa Mediclinic International Full timeChoose how often (in days) you want to receive a notification : Mediclinic Sandton| Bryanston, Johannesburg | South Africa Closing date : 17 / 11 / Number of positions : 1 Recruiter name : Nomsa Rachel Somzila Reference number : Workplace Type : On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an...