Call Center QA Analyst – Feedback

**Experience and skills required**: - 2-3 years experience in a similar role - Excellent verbal, written and interpersonal communication skills - Outstanding customer service skills and dedication to providing exceptional customer care - Must be self-motivator and self-starter - Focus on quality and customer service - Exceptional listening and analytical...

International Call Group is hiring again and we are looking for eager and talented individuals to join our international campaign. Upon your basic salary, you can also earn an attendance bonus. If you are goal orientated and looking to expand your career, this would be the perfect opportunity for you. Minimum requirements: - Grade 12 NSC - Proficient...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Maintain and grow existing relationships with clients. Hiring, training, coaching, and leading call center & sales representatives as they provide support for customers. Contribute...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Maintain and grow existing relationships with clients. Hiring, training, coaching, and leading call center & sales representatives as they provide support for customers. Contribute...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Address and resolve customer complaints. Provide product and service information to customers. Identify and escalate serious complaints to supervisors and management. Document all call information according to standard operating...

Are you ready to elevate your call center career? Alliance Skills Development Services is recruiting dedicated Call Center Agents on behalf of a leading International BPO. This is your chance to join high-impact campaigns in Collections, Customer Service, and Sales—on site in Umhlanga or Durban CBD. **Available Campaigns & Locations** - Collections (UK...

Requirements: - Excellent communication skills - Fluent in the English language - Computer Literate - UK experience What we offer: - Excellent Uncapped COMM Structure - Great working environment - Growth and stability - Attendance Bonus If you believe you meet our requirements, WhatsApp : 0679625284 For a Faster Response Use reference 'UK' **Job...

CALL CENTER WE ARE HIRING CALL CENTER AGENTS We require Call Center Agents to start immediately.Must have Grade 12. Well Motivated,Well Driven people..Can At-least have 1 year of experience but not compulsory. People with No Experience can also apply. MTN CAMPAIGN MTN Agents Are Required, Experience Or Non Experience Can Apply Call or Contact us on...