E-Commerce Key Account Manager

2 days ago

Johannesburg, South Africa SMD Technologies Full time

Join to apply for the E-Commerce Key Account Manager role at SMD Technologies . We are hiring- eCommerce Key Account Manager. SMD Technologies is looking for a Key Accounts Manager to join our expanding furniture division. Unlock the growth of selling some of South Africa’s most beloved brands through various online platforms. He/she will maintain direct relationships with various buyers on these platforms, manage ongoing new revenue related projects together with the Category Key Accounts Managers to ensure the perfect proposition for our clients. Delivering the online sales targets for various online eRetailer/ eCommerce platforms will be your main focus point. Responsibilities Manage all online activity in relation to platform traffic acquisition, sales, conversion and reporting. Develop and implement an eCommerce strategy to actively stimulate your accounts and prospects and translate the strategy into feasible operational tactics. Analyze patterns in terms of development potential, profitability, sales revenues and develop and implement necessary plans of action. Build a sustainable relationship with existing account category buyers. Answer day‑to‑day client enquiries in a timely and professional manner. Work closely with internal departments such as supply chain, planning, marketing teams and finance to ensure a perfect execution of the sales. Analyze the results of the sales in depth to jointly develop new ways to optimize the performance of the accounts. Support the development of e‑Commerce and omni‑channel strategies. Create and write SEO‑optimised product listings, track page performance and increase listing conversions. Conduct data analysis to deliver data‑driven strategies driving top‑performing product listings and achieve set KPIs. Develop promotional calendars for all your platforms and categories. Requirements Excellent communication and interpersonal skills, both face‑to‑face and remote. Proactive, flexible and adaptable to changing situations. Hands‑on mentality, not afraid to tackle administrative tasks in order to develop your accounts. Able to work under pressure. Strong eye for detail. Willingness to learn. Creative and out of the box thinker that is resourceful with what is presented to you. Qualifications & Experience At least 1‑2 years of experience in eCommerce or a similar role. Strong analytical skills with good knowledge of Excel. Knowledge of attribution modelling, conversion copy writing, buyer journey, traffic analysis and reporting tools (advantageous). Enthusiastic, takes initiative and has perseverance. Team player with good social and communication skills. At any point should you not hear from us within 3 weeks, please assume that your application has been unsuccessful. Benefits Referrals increase your chances of interviewing at SMD Technologies by 2x. Get notified about new Key Account Manager jobs in Johannesburg, Gauteng, South Africa . #J-18808-Ljbffr

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