Local Service Unit

Local Service Unit (LSU) - Sales Manager The opportunity We are seeking a motivated and enthusiastic Local Service Unit (LSU) Sales Manager – South Africa to join our team. In this role you will collaborate closely with the Hub Sales team, Country Local Sales Manager (LSM), the local Front-End Sales team, market managers and sales teams of the Product and Systems BUs, and across Hitachi Energy. The LSU Sales Manager will coordinate Marketing and Sales Teams under the Country Level Service units to ensure a unified Hitachi Energy Service approach to customers, including collaboration with the HVDC Service Sales team and Grid Automation Service Sales team. The role will directly report to the Service HBU Manager and be responsible for implementing the global operations BU Service strategy, driving process and tools standardization, and continuous improvement initiatives to enhance operational execution with the highest standards of safety, integrity, quality, and service delivery for the entire region. How You’ll Make An Impact Adopting, planning, and implementing hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio. Lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time and customer satisfaction for the full-Service portfolio. Responsible for accurate Sales order forecasting by use of SFDC and improving data quality. Participating in negotiations of major contracts to secure service orders volume. Identifying and pursuing new business opportunities and partnerships. Generating and identifying service sales leads by analyzing the IB potential. Work with the account managers to develop service focused account plans for the country. Work with Segment managers and channel managers to identify and pursue leads in the country. Responsible for the LSU Budgeting, sales and operations planning in coordination with the Hub M&S manager, the GPG Marketing managers and the Hub Controller. Establishing long-term customer relationships with key customers and decision-makers by working with the account managers, the Front-end Sales and the Product BU’s M&S teams. Collaborating with internal and external stakeholders on delivery of Service Level Agreements (SLAs). Developing pricing strategies in the country to maximize profitability in collaboration with Global M&S Pricing Manager BU Service and with the PSC’s pricing managers. Conduct detailed market analysis to inform pricing decisions. Implementing and executing the e-commerce strategies to support the Service growth ambition.Supporting and taking lead when needed for marketing activities and events (trade shows, conferences, customer events) in the country in coordination with the Hub M&S and Global M&S BU Service. Ensuring that the inside sales organization and tendering process including the Risk Review process is followed and respected and that the risk assessments related to price and quality, register required information into the appropriate customer database. Collaborate closely with local stakeholders in WCFE and the account management organization to align strategies, implement best practices, and leverage synergies in marketing and sales operations. Staying updated on technological advancements and market trends to proactively identify opportunities for innovation and differentiation in service offerings to support the BUs vision. Driving sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed. Coaching the team in formulating sales plans, in negotiating, and in developing customer segment expertise. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background A bachelor’s degree in a relevant degree or equivalent experience. Significant and demonstratable experience in Service Sales, including IB Management. Strong customer relationship skills. Proven understanding of Hitachi Energy systems and products. Experience working within the Energy sector. Strong analytical and strategic thinking abilities. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Proficiency in both spoken & written English is required. Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission‑critical technologies like high‑voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand while decarbonising the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today. #J-18808-Ljbffr