IT System/Business Analyst

IT System/Business Analyst (Credit Enablement) page is loaded## IT System/Business Analyst (Credit Enablement)locations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 8, 2025 (6 days left to apply)job requisition id: R36445# **Job Description**Hello Future System Analyst RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. The Credit Analytics Team in RMB Credit Enablement is responsible for multiple systems, focusing on the core function of Credit Origination, working closely with our Data Warehouse and Exposure & Limits Management teams in the same space. We service multiple divisions in RMB from Banking, Markets and Credit to Risk & Compliance. We are a diverse team with various skills, to enable us to support a varied customer base. In this role you will design, specify, build, configure and test solutions for delivering the necessary capability to business that enables quality solutions and a client centric orientation These include pricing and risk management solutions along with their related IT processes**Are you someone who can** * Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes* Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered* Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts* Anticipate consequences and adapts problem solving based on continual feedback* Act speedily to resolve problems queries and complaints* Adapt communication styles to meet the needs of different audiences* Facilitate one-on-one or group workshops to elicit analyse communicate and validate requirements for changes to business processes and policies and where relevant IT systems* Analyse dashboard statistics daily, weekly and monthly to improve productivity* Collate data and submit reports as required* Follow up to ensure flagged issues are resolved and closed-out* Utilise data to improve efficiency and reduce errors* Continually identify opportunities to enhance reporting efficiencies* Demonstrate urgency and initiative in handling and resolving queries* Follow correct escalation processes in handling client complaints* Follow through to ensure queries are promptly and efficiently resolved* Inspire a culture of pride in the RMB brand services and products always act to preserve and enhance brand value behaving in a way that delivers on the brand promise* Drive best in class solutions and practices* Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained* Make an effort to stay relevant and up to date with relevant knowledge* Take ownership and accountability for tasks and activities* Maintain a positive attitude and respond openly to feedback* Handle stress in ways that do not negatively impact others* Continually share debate and communicate learnings* Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed* Take ownership of personal career development leveraging formal and informal opportunities* Flag and debate issues constructively i.e. be solution focused* Promote a friendly cooperative climate, understand group dynamics and apply appropriate facilitation techniques in working with others to achieve collective goals* Be sensitive to others feelings needs values views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing* Act in an ethical transparent and morally defensible manner including highlighting unethical practices**You will be the ideal candidate if you have:*** Completed a BTech or relevant Degree* 4 - 5 years' experience in a System Analyst role* Previous Credit Origination experience**You will have access to:*** Opportunities to network and collaborate* Opportunities to innovate**We can be a match if you are:*** Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to* Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it**#POST****#RMB****#LI****-IK1**# # ****Job Details****# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**08/12/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .#J-18808-Ljbffr