24/7 Service Desk Leader — SLA, Growth

About Ekco Ekco is now one of the fastest growing cloud solution providers in Europe. We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back. About The Role As the 24 / 7...

About Ekco Founded in 2016, Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. In a few words, we take businesses to the cloud and back! We have over...

About Ekco Ekco is now one of the fastest growing cloud solution providers in Europe. We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back. We have highly talented and...

24/7 Service Desk EngineerLocation:Onsite/Cape Town officeShift pattern8 hour shifts. Monday to Friday between 7am and 7pm (rota-based)The 24/7 Service Desk Engineer provides advanced support to end users and acts as an escalation point for the Service Desk team, bridging day-to-day service desk operations and infrastructure-level support. The role combines...

A leading cloud solution provider in Cape Town seeks a 24/7 Service Desk Manager to provide strategic leadership and oversee service delivery. This role requires management of the Service Desk team, ensuring high performance and adherence to service levels. The ideal candidate has over 5 years of experience in relevant technologies and strong ITIL knowledge....

About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back We have over 1000...

A leading cloud solution provider in Cape Town is seeking a 24/7 Manager for their Service Desk. In this role, you will provide strategic leadership and ensure operational performance while mentoring the support team. The ideal candidate has over 5 years of experience with Microsoft technologies and strong leadership skills. This position offers an engaging...

About EkcoFounded in 2016 Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and backWe have over 1000...

A global service provider in Cape Town is seeking a Service Desk Advisor to manage external technical support for clients. This role, operating on a 24/7 basis, requires keen interpersonal skills, technical helpdesk experience, and excellent communication abilities. The ideal candidate will ensure timely resolution of incidents and maintain high standards of...

Thank you for your interest. We're looking for a proactive and organised Service Desk Coordinator to join our team, helping to deliver fast, reliable support to our broadband customers and ensure smooth day-to-day service operations. Essential Requirements: - Experience in a service desk, NOC support, or customer support coordination role within the...