Debt-Collection QA Analyst

1 week ago


Johannesburg, South Africa Cartrack Full time

A leading technology firm in Johannesburg is seeking experienced QA Agents to join their team. Responsibilities include assessing call quality for Call Centre Agents in the Debt collection department, providing coaching, and ensuring compliance with legislative requirements. Ideal candidates have at least 2 years of experience in quality assurance and strong analytical skills. This role offers a dynamic work environment focused on agent performance improvement.#J-18808-Ljbffr


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