IT Hardware Support Consultant

4 weeks ago

Cape Town, South Africa The Legends Agency Full time

About the job IT Hardware Support Consultant JOB DESCRIPTION Job Title: Hardware Support Consultant and IT Department: Hardware Department Main purpose of the Job: Responsible for installing and supporting Donkerhoek Data hardware, assists with maintenance and installations of computers, printers and networks and related software products to clients. Duties and Responsiblities: Hardware & Software support: First and second line support on all Donkerhoek Data hardware, as well as related software. This includes fault finding and solving of problems that clients are experiencing. Manage the following up of clients dealt with on support issues. Assist support consultants / agents in any hardware related queries that they need assistance with. Testing: Assist with testing of Donkerhoek Data hardware and related software. Hardware installations: Installations of Donkerhoek Data hardware and software products and related admin e.g. Licences, parameters etc. Checking of shortcuts, network links and printers used by relevant hardware and software. Installations on site, thus travelling is often necessary. Preparation of installation package for new installations (manuals, testing of readers etc) Arranging site survey and installation dates with clients. Arranging dates with clients with regards to call outs. Following up of clients for the first month after initial installation to ensure that they are satisfied. Checking setups of new client. IT: Install and configure computer systems, hardware, software, printers, and peripherals. Monitor and maintain IT infrastructure for optimal performance. Diagnose and troubleshoot hardware and network issues efficiently. Implement security measures to safeguard company data. Perform routine system maintenance and upgrades. Provide technical support to clients and internal teams. Familiarity with cybersecurity principals Training: Individual training of clients. Presenting training classes for a group of clients. Includes setting up PCs, co-ordinating necessary refreshments and printing manuals. Presenting hardware training on all readers (and how it relates to our software) to all support consultants including agents. Other duties: Assisting with writing manuals. Assist with research and development To assist with related functions required to perform the above tasks. To perform any other reasonable duties as directed by Management. To be available to work overtime at the request of Management. To assist with special projects. Ensure that the confidentiality of all clients data is maintained at all times. Ensure that your tickets are updated with sufficient details and all admin tasks are always up to date. #J-18808-Ljbffr

  • IT Hardware

    5 hours ago

    Cape Town, South Africa Core Group Full time

    A leading IT support firm in Cape Town is seeking a Technical Support Hardware Consultant. The ideal candidate will provide IT hardware and software support, assist users with various systems, and maintain IT infrastructure. Candidates should have a Matric with Maths and 2+ years of IT support experience, along with strong troubleshooting skills. This role...

  • Remedy Support Consultant L1

    2 weeks ago

    Cape Town, South Africa Sabenza IT Full time

    Remedy Support Consultant - L1 IT Support - IT Cape Town - Western Cape - South Africa Join our dynamic team as a Remedy Support Consultant, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be...

  • IT Support Engineer

    6 days ago

    Cape Town, South Africa Communicate IT Full time

    IT Support Engineer Reference: CTI -CAF-1 Are you ready to join our client's winning team? We're on the hunt for an IT Support Engineer who can tackle any tech challenge that comes their way. Duties & Responsibilities Job Description: Our client believes that providing top-notch IT support requires dedication, agility, and teamwork. They're looking for an IT...

  • Onsite IT Support Specialist — Hardware

    1 week ago

    Cape Town, South Africa Amazon Full time

    A leading e-commerce company in Cape Town is seeking an IT Support Associate to assist internal employees with technical issues. The successful candidate will have hands-on experience with PC hardware, software support, and excellent communication skills. This role involves managing IT assets and utilizing a ticketing system for customer requests. A minimum...

  • On-site Desktop Support

    2 weeks ago

    Cape Town, South Africa Disruptive It Full time

    A technology support company in Cape Town is seeking a Desktop Support Technician for an on-site position. The technician will provide technical support for desktop computers and printers, troubleshoot various issues, and assist end-users. Candidates should possess relevant IT certifications and experience with hardware repairs. Immediate availability and...

  • Head of Hardware

    1 week ago

    Cape Town, Western Cape, South Africa Bullock Tech Talent Partners Full time R150 000 - R250 000 per year

    Company: Cutting-edge Global Sports Technology and DataRole: Head of Hardware (Embedded Systems)Location:Cape Town (Hybrid)Introduction:Our client is redefining what's possible in live sports performance analytics. They build ultra-low-latency tracking systems usingUltra-Wideband (UWB)andmotion sensingto capture every movement of players and balls in real...

  • Junior Hardware Engineer

    3 days ago

    Cape Town, Western Cape, South Africa Network2 Full time R100 000 - R150 000 per year

    We are looking for a motivated and technically curious Junior Electronic Hardware Engineer to join our growing engineering team. This role is perfect for someone who enjoys hands-on hardware development, problem-solving, and learning from experienced engineers while contributing to real product designs from day one. We are looking for a motivated and...

  • Junior Hardware Engineer

    3 weeks ago

    Cape Town, South Africa Network Recruitment Full time

    We are seeking a proactive and enthusiastic Junior Electronic Hardware Engineer to join our growing engineering team. This role is ideal for a recent graduate or early-career engineer looking to gain practical experience in designing, testing, and supporting electronic hardware for innovative products.Key ResponsibilitiesAssist in designing electronic...

  • Sap Pre-Sales Consultant

    2 weeks ago

    Cape Town, South Africa Spinnaker Support Full time

    Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Spinnaker Support has an immediate opening for a SAP Solutions Consultant to join our team in South Africa. The primary focus of a Solutions Consultant is to work collaboratively with the...

  • Embedded Hardware Engineer

    1 week ago

    Cape Town, South Africa Network Engineering Full time

    Reference : NES -RS-1 We are seeking a skilled Embedded Hardware Engineer to join our growing engineering team. Duties & Responsibilities The ideal candidate will have hands‑on experience designing, developing and testing embedded systems from concept through to production. You will work closely with Firmware and Software Engineers to bring innovative...