Operations Manager: Logistics at Famous Brands

1 week ago

Bloemfontein, South Africa Famous Brands Full time

Operations Manager: Logistics at Famous Brands To ensure that customer service and distribution efficiency standards are world class in every respect. Duties & Responsibilities Management of Warehouse and distribution fleet based in Eastern Cape (Depot and X doc) Oversee the operations of the warehouse and distribution fleet based in the Eastern Cape, including the depot and cross-dock facility. Ensure adherence to the highest standards of cleanliness, organization, and hygiene across personnel, equipment, vehicles, and warehouse facilities. Maintain and enforce fleet and warehouse operational standards to support efficiency and compliance Execution of key performance metrics related to: On-Time, In-Full, No Errors (OTIFNE): Ensure timely and accurate deliveries aligned with service commitments. Customer Service: Act as the custodian of superior customer service across all brands, ensuring seamless delivery experiences. Productivity and Efficiency: Optimize resources to achieve maximum productivity and operational efficiency. Volume Management: Align warehouse operations and distribution activities to meet volume targets and leverage output efficiencies. Warehouse KPIs: Monitor and drive warehouse productivity metrics. Systems and Process Optimization o Leverage the Warehouse Management System (Manhattan Scale) to enhance warehouse operations, efficiency, and productivity. Utilize the Trackmatic System to streamline delivery processes and ensure accurate scheduling and real-time monitoring, enhancing customer service. Ensure adherence to Plato Compliance standards, focusing on hours, kilometers, and adherence tracking o Ensure systems' usage end to end Inbound and Inventory Management o Effectively manage inbound suppliers to ensure alignment with stock requirements and warehouse capacity, optimizing the flow of goods and preventing out of stock or over stocking. Oversee inbound stock handling, inventory accuracy, and cycle counting processes. Manage stock-taking activities, investigate variances, and implement measures to minimize waste and stock losses Financial Management o Prepare and present monthly financial performance packs o Develop, control, and achieve fixed-cost logistics budgets. Prepare the annual business plan Human Capital Management o Oversee staff performance, development, and recognition programs. Manage the performance and compliance of third-party contractors and service providers. Ensure effective resource allocation, staffing, and training to meet operational requirements Occupational Safety and Health (OSH) Management o Enforce compliance with health, safety, and risk mitigation protocols. Continuously evaluate and improve safety standards to ensure a secure working environment Desired Experience & Qualification Relevant tertiary qualification (B. Com or Diploma) Preferably 5 years' experience in FMCG distribution Seniority Level Mid-Senior level Employment Type Full-time Job Function Management and Manufacturing Industries Food and Beverage Services #J-18808-Ljbffr

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