Ivr Technician

Job title: IVR Technician (Pietermaritzburg) Job Location: KwaZulu-Natal, Pietermaritzburg Deadline: November 14, 2025 Quick Recommended Links Jobs by Location Job by industries Description Conduct Pre-Inspections, evaluation & intake inspections on buyback, trade-back & trade-in vehicles. Assist the Independent Inspection Organisation with intake inspections. Determine fair wear & tear on returning vehicles. Consider Vehicle Conditions as per the Buyback Agreement & Buyback Condition Guide. Ensure the Top Used Trade-in vehicle. Conditions are met as per agreement. Conduct planned vehicle audits on buybacks vehicles to ensure that they are in a buyback condition. Report any discrepancies on trade-in's, buybacks to the Asset Manager immediately. Communicate defects of all Pre-inspection & Intake Inspections to the respective Service Advisor. Assist in other areas when the volume of inspections exceed the capacity in that area. Qualifications N3 with a trade test certificate as an Auto Electrician / Diesel Mechanic. Grade : 12 Matric Certificate. Skills Good communication (oral and written) & interpersonal relations skills. Work well under pressure and maintain good customer relations. Pro‑active, highly motivated and pay attention to detail. Customer focused with a results driven approach. Work independently though being a team player. EC or EC1 drivers licence. Experience MAN and / or VW heavy commercial vehicles - 1 year. Trade Certificate experience in the heavy commercial vehicle industry - 5 years. Closing date: 20 October 2025 #J-18808-Ljbffr