Outbound Business Consultant

3 weeks ago

Durban, South Africa Executiveplacements.Com - The Job Portal Full time

Outbound Business Consultant (Healthtech Industry) Join a leading healthtech company where you will play a vital role in client onboarding and build strong partnerships with healthcare providers, ensuring continued success for all involved. Location & Salary Location: Durban, South Africa Salary: R36k - R39k per month (subject to discussion). Position Information In this pivotal role, you will onboard and maintain larger mass market clients, ensuring an exceptional end-to-end client experience while continuously consulting them to identify up-sell opportunities and becoming their trusted business advisor. Duties Delivering a seamless end-to-end client experience through strong relationship building, high-value engagements, and strategic consultation. Taking full ownership of the assigned client base, including onboarding, product training, and ongoing client success across multiple channels (in-person, telephonic, digital). Analysing client data to enhance product usage, drive change management, and identify opportunities for growth and retention. Recording detailed CRM notes and all client queries on the SD+ platform. Collaborating with New Business Consultants to ensure regional growth, profitable conversion, and long-term client satisfaction. Job Requirements National Senior Certificate (Matric); a relevant tertiary qualification is preferred. 5+ years' client service experience in both the healthcare and information technology sectors. 2+ years training clients on software products. 2+ years upselling products and services to existing clients. Sound knowledge of the South African private medical industry and medical practices is highly advantageous. Proficiency in English; strong communication, negotiation, and change management skills essential. Demonstrated ability to self-manage, plan effectively, and collaborate within a high-performance team. Please apply online in the link provided. We do not consider CVs via Whatsapp or email. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting, Information Technology, and Sales #J-18808-Ljbffr

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