Bilingual French Team Leader
5 days ago
Are you passionate about leading teams and delivering exceptional customer experiences? We are looking for a dynamic, bilingual (French & English) Team Leader to oversee and support a team of customer service agents in meeting and exceeding client expectations. Job Purpose As a Team Leader, you will manage a team of Agents, ensuring top-tier service delivery aligned with contractual commitments and operational goals. Key Responsibilities Lead, coach, and motivate a team to consistently deliver high-quality customer service Monitor team performance and take proactive steps to improve KPIs Ensure accurate reporting, timesheet approvals, and performance tracking Deliver regular team briefings and feedback sessions Promote customer satisfaction through call quality monitoring and coaching Communicate clearly and effectively with internal stakeholders and elevate issues as needed What We're Looking For Fluent in both English and French (oral and written) – essential 1+ year of Call Centre experience 6–12 months experience in a supervisory or team leader role Strong leadership, communication, and coaching skills Ability to problem-solve, prioritize and inspire teamwork Familiarity with call centre systems and tools Why Join Us? Be part of a supportive, fast-paced, and bilingual environment Opportunities for growth and development Engage in meaningful work that directly impacts customer satisfaction Competitive salary and benefits package Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service Industries Telephone Call Centers #J-18808-Ljbffr
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Bilingual French Team Leader
2 weeks ago
Sandton, Gauteng, South Africa 86bc5218-af2f-4ff0-96d3-f235fbbe68c1 Full time R900 000 - R1 200 000 per yearWe're Hiring: Team Leader – Bilingual (French & English)Are you passionate about leading teams and delivering exceptional customer experiences?We are looking for a dynamic, bilingual (French & English) Team Leader to oversee and support a team of customer service agents in meeting and exceeding client expectations.Job PurposeAs a Team Leader, you will...
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French Team Leader
2 weeks ago
Sandton, South Africa Merchants Full time2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Are you passionate about leading teams and delivering exceptional customer experiences? We are looking for a dynamic, bilingual (French & English) Team Leader to oversee and support a team of customer service agents in meeting and exceeding client...
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Sandton, South Africa Merchants Full timeA leading customer service company in South Africa is seeking a dynamic Team Leader who is fluent in both English and French. The successful candidate will manage a team of customer service agents, ensuring high-quality service delivery. Strong leadership and coaching skills are essential, along with at least 1 year of call center experience. This full-time...
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French Bilingual Sales Manager
1 week ago
Sandton, South Africa Quantanite Full timeJob description **Title**:French Speaking Sales Manager** **Reporting to: Operations Manager** **Location: Sandton, Johannesburg** **Start date: TBC** About Us: Quantanite is a challenger in the business process outsourcing (BPO) and customer experience (CX) world. We are focused on building the best possible global team to service the fast-growing...
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Bilingual Executive PA to CEO | French
7 days ago
Sandton, South Africa University of Fort Hare Full timeA prestigious educational institution in South Africa is urgently seeking an Executive PA. The ideal candidate must have 5–7 years of experience in support roles, hold a relevant degree, and be fluent in both English and French. This role requires exceptional communication skills and the ability to thrive in a fast-paced environment. The main duties...
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Team Leader
1 week ago
Sandton, South Africa Blue Mercury Financial Services Full timeBlue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery life. Commission for team leaders is 18500 per month. You responsibility will be to lead a new team due to growth. **Salary**: From R13 000,00 per month **Experience**: - sales: 3 years (required)
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Service Desk: French Cts
4 days ago
Sandton, South Africa Kyndryl South Africa (Pty) Limited Full time**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
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Sales Team Leader
2 weeks ago
Sandton, South Africa Blue Mercury Financial Services Full timeBlue Mercury is seeking one team leader and two skilled insurance trainers **( UPDATE ONLY ONE TRAINER POSITION IS LEFT )** **Team leaderS** would be responsible for running. team that will be selling a legacy protection plan for capital legacy, on average capital legacy attracts 6500 new clients per month on this plan and also it covers there will and...
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Team Leader
2 days ago
Sandton, South Africa Discovery Full time R250 000 - R500 000 per yearAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global...
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Team Leader
2 days ago
Sandton, South Africa J Smith Collier & Associates Full timePurpose of the position:Contact Centre Team Leader Daily management of the team's operations and escalations. To ensure all tasks are carried out within SLA while adhering to process and procedure. To achieve excellent standards of customer service and satisfaction through effective personal customer relations skills. Lead, coach and motivate a team of...