Consultant Sales Support

6 days ago

Bethlehem, South Africa Absa Group Full time

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To deliver dynamic virtual end-to-end customer sales and service including fulfillment, resolving customer queries, cross selling and/or upselling all relevant bank products on offer. Offer financial advice to the customer and handle retentions. Job Description Key Accountabilities Accountability: Selling products and services. Provide sales and services enablement according with service delivery excellence plans by putting customer experience at the centre of products, services, solutions, advice and fulfillment. Achieves predetermined sales targets through generating quality applications. Contact the customer and executes the sales process within the desired turnaround time. Delivers customer sales and services whilst maintaining quality service standards. Determine customers’ needs by exploring all possible cross-selling and up-selling opportunities. Ensure first call resolution. Tracking of conversions from lead or call to application and then to fulfilment. Accountability: Reduction of customer attrition. Speaks to customers to ensure that their needs are identified and advises various options. Adheres to shared company values and service standards with regard to customer interaction. Resolves customer dissatisfaction / complaints and takes full ownership of the problem. Communicates with the customer according to company standards. Address the customer’s need with product knowledge that is technically accurate. Preparation for the outbound call, providing alternative products solutions where applicable. Accountability: Information management. Update the system with accurate information to inform accurate reporting. Accountability: Adherence to risk and governance Strictly adhere to all risk and governance policies, standards and procedures and escalate associated risks. Participate in survey (EOS) and in findings action plans. Support BSSA CSI initiatives. Adherence to NCA, FICA and FAIS legislation. Comply with Risk and Control Activities and adherences. Comply with all Human Resources policies and procedures. Understand and accept responsibility for all system access granted in line with all Fraud Risk Management Policies. Accountability: Training and development Participate in all scheduled training and multiskilling opportunities. Participate in coaching sessions. Owning and being proactive about own training and development. Participate in idea sharing through pitch in initiative. Complete all compliance training within prescribed timelines. Education Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. #J-18808-Ljbffr

  • Branch consultant/ Financial advisor

    3 weeks ago

    Bethlehem, South Africa Sanlam Full time

    Job Outline As a retail branch consultant/in‑house adviser, your role will be to promote Sanlam Retail Mass (SRM) products, provide sound financial advice, and enhance client satisfaction within a branch context. The role focuses on sales delivery, client service, compliance, and continuous development to meet business objectives and maintain high...

  • Branch consultant/ Financial advisor

    5 days ago

    Bethlehem, Orange Free State, South Africa Sanlam Full time R40 000 - R60 000 per year

    Job OutlineAs a retail branch consultant/in-house advisor your role will be to promote Sanlam Retail Mass (SRM) products, provide sound financial advice and enhance client satisfaction within a branch context. The role focuses on sales delivery, client service, compliance and continuous development to meet business objectives and maintain high standards of...

  • Branch Consultant/ Financial Advisor

    1 week ago

    Bethlehem, South Africa Sanlam Full time

    Branch Consultant/ Financial Advisor - Bethlehem Date: 31 Oct 2025 Location: Bethlehem, Free State, ZA Company: Sanlam Group Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique...

  • Service Desk Consultant

    5 days ago

    Bethlehem, Orange Free State, South Africa Boardroom Appointments Full time R80 000 - R120 000 per year

    Service Desk Consultant - 6/12 Month Contract - BethlehemMinimum RequirementsGrade 12 / Matric certificate.A+ and/or N+ certification or equivalent IT support qualification.Minimum 1 - 3 years of experience in a Service Desk or IT Support environment.Strong understanding of:Windows Operating SystemsMicrosoft 365Basic networkingRemote desktop...

  • Branch Consultant/ Financial Advisor

    4 days ago

    Bethlehem, South Africa Sanlam Limited Full time

    Branch Consultant/ Financial Advisor - Bethlehem Date: 31 Oct 2025 Location: Bethlehem, Free State, ZA Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of...

  • Branch Consultant/ Financial Advisor

    4 days ago

    Bethlehem, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets (SDM)(a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...

  • Branch Financial Advisor: Grow Client Relationships

    4 days ago

    Bethlehem, South Africa Sanlam Limited Full time

    A leading financial services provider in Bethlehem is seeking a Branch Consultant/Financial Advisor. This role involves providing financial advice, managing client relationships, and ensuring compliance with standards. Candidates should have at least 1 year of sales experience, preferably in insurance, and must possess a Matric qualification. The position...

  • Sales Manager: Cornerstone

    1 week ago

    Bethlehem, South Africa Assupol Full time

    Description To recruit, maintain, develop sales representative and set targets within Cornerstone Regions. 1. Plan and Implement Sales plan at Regional level Develop sales plan to attain set goals/targets Communicate the sales plan to sales teams Identify & agree on individual roles and responsibilities Recruit resources according to HR Plan Plan for...

  • Data Exchange Manager

    1 week ago

    Bethlehem, Orange Free State, South Africa New York Life Insurance Full time US$97 500 - US$139 500 per year

    Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these...

  • Commissioned Financial Adviser

    6 days ago

    Bethlehem, South Africa Old Mutual Full time

    Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies. The role at a glance is about championing our valued customers to...