Senior Complaints Investigator

A regulatory body is looking for a Senior Complaints and Investigations Officer in Johannesburg. The role demands significant legal expertise, managing investigations, and ensuring compliance with laws like POPIA. Applicants should have a strong background in law, specifically with an LLB and at least five years of relevant experience. This position offers a...

Overview The Information Regulator (Regulator) is a juristic person established in terms of Section 39 of the Protection of Personal Information Act 4 of POPIA. It is independent and impartial, accountable to the National Assembly, and has jurisdiction throughout the Republic of South Africa. The Regulator promotes and protects the right to privacy as it...

Purpose of the Role:The Senior Complaints Specialist exists to continue wowing our customers by protecting the brand, safeguarding their experience, and finding meaningful solutions whenever they face challenges or have concerns.This role ensures that every interaction, particularly when handling complaints or complex queries, leaves the customer feeling...

Purpose of the Role: The Senior Complaints Specialist exists to continue wowing our customers by protecting the brand, safeguarding their experience, and finding meaningful solutions whenever they face challenges or have concerns. This role ensures that every interaction, particularly when handling complaints or complex queries, leaves the customer feeling...

The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. This position reports to the Manager : Legal, Claims & Complaints. Team leadership and management of complaints investigation process...

The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. This position reports to the Manager: Legal, Claims & Complaints. Team leadership and management of complaints investigation process...

Job Overview The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. Reporting This position reports to the Manager: Legal, Claims & Complaints. Team Leadership and Management of Complaints...

The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department.This position reports to the Manager: Legal, Claims & Complaints. Team leadership and management of complaints investigation...

The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. This position reports to the Manager: Legal, Claims & Complaints.   Team leadership and management of complaints investigation...

Client Complaints Resolution Officer 1 Johannesburg, Gauteng, South Africa Job Classification Job Requisition: TA Specialist: Refilwe Falatsi Closing Date: 25 November 2025 Location: Sandown, Sandton Job Purpose To log, investigate, and resolve all client complaints received at Nedbank, ensuring compliance with regulatory requirements and alignment with the...