AML Enhanced Due Diligence Specialist

Join to apply for the AML Enhanced Due Diligence Specialist role at DigiOutsource Who We Are We’re part of Super Group, the NYSE‑listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative technology together to create market‑leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security, empowering us to achieve high‑performance gaming experiences using the best technology available. Who We’re Looking For We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action‑packed, and we expect you to bring your A‑game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Why We Need You The primary function of the AML Enhanced Due Diligence Specialist is to maintain the prescribed AML compliance ensuring Spin endeavours to understand the volume and source of wealth of their clients. A secondary function is to review documentation in relation to Source of Wealth. You will be required to work within the AML compliance guidelines and exercise independent judgment. The role requires an individual who has immense attention to detail and the ability to work under pressure. What You’ll Be Doing Full and accurate assessments of all Spin customers, which will include: Review of all account information across various internal software applications. Review of all information available on open source information. Review of financial documentation. Compiling case information in accordance with an outlined format. Liaising with the MLROs and/or exercising judgment around findings to determine the depth of information required to satisfy AML requirements. Exercise restriction/withhold or release certain transactions when required (by instruction or decision, as per guidelines set by our MLROs). Ensuring that all Compliance and AML standards are met and maintained in accordance with policies. Recording and reporting details of customers in line with audit requirements. Ad‑hoc duties as required from time to time. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential Skills You’ll Bring to the Table 1–2 years’ experience in an AML environment. Strong understanding of compliance and money‑laundering principles. Relevant diploma/degree and/or certifications in a related field within business, finance, law, compliance, or risk management. Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively. Experience working collaboratively in cross‑functional teams, focusing on achieving shared goals. Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope. Exceptional attention to detail, ensuring high standards of quality in all outputs. Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations. Desirable Skills You’ve Got Up Your Sleeve In‑depth knowledge of casino gameplay behaviour. Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations. Familiarity with gambling regulations and compliance requirements in various jurisdictions. Experience in developing and executing customer retention strategies. Proven customer relation service skills. Proven ability to collate and present case information. Excellent report‑writing skills. Our Values Are Non‑Negotiables Problem solving Decision‑making skills Attention to detail High level of accountability Strong communication & relationship‑building skills What You’ll Get Back Comprehensive learning and development programmes. Performance tool for regular, constructive feedback. Employee assistance programme and financial services assistance. Free massages on‑site. Free on‑site gym. Group life cover. Funeral fund benefit. Curro school fees benefit. Income continuation benefit. Leadership training. Referral bonus. Medical aid subsidy. Free sleep coaching. On‑site barista. Retirement annuity subsidy. Team building events. Be Part of That Superclass Feeling At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on We will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. Shortlisted candidates may need to complete an assessment. This position requires trust and honesty as it has access to customers’ financial details. Therefore, a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be performed. By applying for this role and supplying the necessary details, you hereby grant us permission to apply for these checks, which will be conducted in a confidential manner and solely for verification purposes. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow #J-18808-Ljbffr