Support Consultant

6 days ago

Cape Town, South Africa Ditto Hire Full time

Join the Future of Work with Ditto Hire At Ditto Hire, we build the software that helps staffing firms and hiring managers actually win at recruitment. Our platform is used to find, manage, market, and place top talent and now we’re looking for a Support Consultant to keep our growing customer base happy, fast, and firing on all cylinders. If you like solving problems, making people’s lives easier, and want to be part of a company that’s moving fast (like, rocket fuel fast), then keep reading. What You’ll Be Doing Be the friendly, efficient human on the other end of the phone/email/support system. Log and track all activity in our ticketing system like a pro. Keep communication crystal clear with customers, colleagues, and management. Jump into ad-hoc projects, training, and whatever else helps us raise the game. What You Bring to the Table Solid customer support background (bonus if it’s on big platforms). Top-notch communication skills (written, spoken, smoke signals if needed) Quick to learn, faster to adapt. Ability to manage your time, even when things get hectic. Problem-solver with initiative (you don’t just spot issues, you fix them). Helpful, resourceful, and the kind of person people like calling for help. What You’ll Get from Us Competitive comp Generous leave and real time off. An environment filled with smart, driven people (no slackers here). A transparent, collaborative, fun culture. The chance to learn, grow, and level up your career - fast. We’re not looking for someone to just answer phones. We want someone who’ll own the customer experience and make it better every day. If this sounds like your vibe, hit us up. Like right now

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