L1 It Technician

Company Description We suggest you enter details here. Role Description This is a part-time, on-site role for an L1 IT Technician located in Pietermaritzburg. The primary responsibilities include providing technical support, troubleshooting hardware and software issues, assisting users with IT-related problems, and maintaining system functionality. The role may also involve assisting in training users on IT tools and processes as needed. Qualifications Proficiency in Troubleshooting and Technical SupportKnowledge and experience in Information Technology systems and practicesExcellent Customer Service skills and the ability to interact effectively with diverse usersAbility to assist with Training and guiding users on basic IT tools and processesStrong communication and problem-solving skillsBasic understanding of network systems is a plusRelevant certifications or coursework in IT or related fields preferred #J-18808-Ljbffr