Commercial & Personal Lines Underwriting & Claims Consultant - Tyger Waterfalls Bellville, Cape Town

2 weeks ago


Cape Town, South Africa Legacy Underwriting Managers Full time

Duties & ResponsibilitiesClaims AdministrationAdminister complete claims process according to defined claims procedures until claims are settledApply policy terms and conditionsEnsure accurate and timely claims processingMake assessment of claims validity and estimate value and administer mandated claimsAct as intermediary between insurer and client and timeously relay communication, requests and documentationEngage with insurers regarding recoveries, diarise follow-ups and keep clients informedEnsure productivity targets are metContribute towards and ensure continuous improvement in own and team performanceAdhere to company mandatesParticipate and contribute in ad hoc projectsReport any suspected fraud, misrepresentation and/or dishonestyCollect, review and analyze a clients relevant history and records and obtain additional information (as required) to accurately determine the level of risk for insurance purposes.Effect amendments to all policies on the system and send to the client as requestedLiaise with the client to ensure all information/certificates are accurate and recorded on the system.Liaise with Management or relevant specialists to negotiate / discuss risk assessment.Analyse statistical information using in-house programmes to ensure premiums are competitive and that loss ratios remain profitable.Liaise with clients to specify conditions imposed on each policyAdhere to legal requirements, industry regulations and customer quality standards sent by the company.Continually build and maintain good working relationships with stakeholders.Perform the underwriting function according to the paperless system of operation/ data management.Desired Experience & QualificationRE 5 and minimum NQF4 qualification and Matric



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