Customer care
2 months ago
1. Implement Speedaf South Africa standards and procedures at all times2. Develop and implement service initiatives to improve the customer experience3. Build awareness of the importance of the customer service function in the branch4. Manage daily customer complaints and ensure timeously resolution5. Ensure the provision of timeous, accurate and relevant information to all our customers, internal and external, ensuring that quality service is offered at all times6.Ensure the problem shipment report is attended to and handled adequately by staff on a daily basis
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Care Worker
6 months ago
Johannesburg, South Africa National Renal Care Full timeNational Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...
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Customer Care Manager
1 month ago
Johannesburg, South Africa Unique Personnel Ltd Full timeKey Accountable Responsibilities Manage and direct the Customer Care team to achieve exceptionally high standards of customer care at every interaction with potential or existing clients. Ensure that SLAs are adhered to in client query resolution Ensure that the quality control of every interaction with the clients is as per the standard set. Analyse...
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Customer Care Supervisor
8 months ago
Johannesburg, South Africa Sandi Crowther Recruitment Full timeGauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...
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Customer Care Director
1 month ago
Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full timeKey Accountable ResponsibilitiesManage and direct the Customer Care team to deliver exceptional customer experiences at every interaction.Ensure that service level agreements (SLAs) are met in client query resolution.Implement quality control processes to maintain standards in client interactions.Drive innovation in telephony and customer engagement...
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Customer Care Learner
6 months ago
Johannesburg, South Africa Givaudan Full timeStep into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....
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Customer Care Manager
6 months ago
Johannesburg, South Africa L'Oreal Full timeMission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...
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Customer Care Agent
2 months ago
Johannesburg, South Africa Cartrack Full time**Listing reference**: cartr_000557**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services **Job category**:Service Advisor **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech...
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Customer Care Analyst
1 week ago
Johannesburg, South Africa M-KOPA Full time**We are looking for a Customer Care Analyst to join our Customer Care group; as we scale up and drive digital and financial inclusion across our markets.**: **Job Purpose**: The primary purpose of this role is to serve as a central contact for **internal device protection operations** and **external third-party solution providers**. The role demands a high...
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Customer Care Assistant Eastrand
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full timeCustomer Care Assistant EASTRAND FMCG / Retail JHB East, Johannesburg - Gauteng Customer Care Assistant East Rand R58 800pa **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...
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Customer Care Manager
4 months ago
Johannesburg, South Africa HireUp Full timeThe Customer Care Manager will be responsible for leading and managing the customer service team to ensure the highest levels of customer satisfaction. This role involves developing and implementing customer service policies and procedures, overseeing the resolution of customer issues, and working closely with other departments to ensure seamless service...
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Customer Care Assistant Eastrand
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**FMCG / Retail** **JHB East, Johannesburg - Gauteng** ***: **Customer Care Assistant** **East Rand** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...
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Customer Care Agent
6 months ago
Johannesburg, South Africa One Source Direct Full time**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...
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Customer Care Operations Manager
4 weeks ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeJob Description:The Recruiters is looking for a highly skilled Customer Care Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Customer Care team.Key Responsibilities:- Supervise and manage a team of Customer Care Consultants to ensure quality assurance...
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Customer Care Assistant Johannesburg North
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full timeCustomer Care Assistant JOHANNESBURG NORTH FMCG / Retail JHB North, Johannesburg - Gauteng Customer Care Assistant Johannesburg North R58 800pa **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in...
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Air Logistics Customer Care Specialist
2 weeks ago
Johannesburg, South Africa Kuehne+Nagel Full timeAir Logistics Customer Care SpecialistJohannesburg, Gauteng, South Africa | Frachttransport und Kundenservice | Vollzeit | ZA2126569We are looking for our new Customer Care Specialist based in Johannesburg! Your Role The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they...
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Air Logistics Customer Care Specialist
2 weeks ago
Johannesburg, South Africa Kuehne+Nagel Full timeWe are looking for our new Customer Care Specialist based in Johannesburg! ** Your Role**: The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the Customer Care Specialist is part of a team within our CCL’s - Customer Care...
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Customer Care Assistant Johannesburg North
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**FMCG / Retail** **JHB North, Johannesburg - Gauteng** ***: **Customer Care Assistant** **Johannesburg North** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in Johannesburg...
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Property Customer Care Agent
5 months ago
Johannesburg, South Africa Macdonald & Company Full time**Location**: **Johannesburg** **Salary**: **250,000** **Job Type**: **Permanent** **Reference**: **71431** **Job Summary**: Passionate about delivering excellent customer service? Our client has set itself apart by providing a refreshing face to the ever-growing young market. Owning, redeveloping and managing their portfolio in-house has allowed them...
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Customer Care Manager, South Africa
6 months ago
Johannesburg, South Africa Boston Scientific Corporation Full time**Work mode**:Hybrid**Onsite Location(s)**:Johannesburg, South Africa**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some...
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Customer Care Manager, South Africa
1 month ago
Johannesburg, South Africa Boston Scientific Corporation Full time**Work mode**:Hybrid**Onsite Location(s)**:Johannesburg, ZA**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the...