Recoveries Agent: Legal Cheque Portfolio

6 days ago

Pretoria, South Africa Ergasia Placements Full time

Minimum Requirements: Matric / Grade 12 certificate (compulsory)Working knowledge of Excalibur 4. Proficiency in English (additional languages are advantageous)Clear criminal and credit recordWillingness to work shifts, weekends, or public holidays if required (overtime not a given though, shifts are planned strategically)Basic computer literacy (Microsoft Office, email, etc.)Able to work on manual and predictive dialer campaigns.Experience Required:Minimum 5 years of experience with ABSA Cheque portfolios. Good basic knowledge of and exposure to the legal process, ability to educate customers.Very good phone etiquette and communication skills.Ability to deal with difficult customers and handle standard and general complaints.Strong listening and objection-handling abilities.Ability to work under pressure.Proven ability to meet collections targets on aged or non-responding debtHard working and honestMust be self-motivatedMust have a general understanding of client kpis such as recovery rates and activation rates (hit ratio).Skilled in negotiating settlements, payment plans and instalment increasesExperience with ABSA cheque portfolio and basic knowledge of DM is highly advantageousAbility to re-engage difficult or previously unresponsive customersStrong focus on Quality Assurance and used to an environment where calls are being screened by both the employer and client.Basic understanding of and compliance with Ensuring all actions comply with NCA, POPIA, and company policyFamiliar with off balance debt portfolios and basic understanding of charges, interest and fees raised on transactional accountsShow resilience and persistenceDisplay high emotional intelligenceStrong attention to detail (especially with notes and customer responses).Ability to maintain professionalism in team and with debtorsAbility to respond directly to customer queries and negotiate in writing (e-mails, messages etc. Please note that if you have not heard back from us within 2 weeks, please consider your application unsuccessful.

  • Legal Collections Agent: Cheque Account

    6 days ago

    Pretoria, South Africa Ergasia Placements Full time

    A reputable **law firm** based in **Pretoria East** is looking for an experienced collections agent to join their **Standard Bank cheque account (e**arly stage)** collections team. Three to five years of experience is required. EE: Preference will be given to African males. ** Minimum Requirements**: - Matric - Standard Bank (cheque account: early stage)...

  • Legal Collections Agent

    2 weeks ago

    Pretoria, South Africa Ergasia Placements Full time

    A reputable law firm based in Pretoria East is looking for an experienced collections agent to join their Standard Bank cheque account (early stage) collections team. Three to five years of experience is required. EE : Preference will be given to African males. Minimum Requirements : Matric Standard Bank (cheque account : early stage) Collections experience...

  • Legal Collections Agent: Cheque account

    2 weeks ago

    Pretoria, Gauteng, South Africa Ergasia Placements Full time R90 000 - R120 000 per year

    A reputable law firm based in Pretoria East is looking for an experienced collections agent to join their Standard Bank cheque account (early stage) collections team. Three to five years of experience is required. EE: Preference will be given to African males.Minimum Requirements: MatricStandard Bank (cheque account: early stage) Collections experience (3...

  • General Manager: Legal Recoveries and Insolvency

    2 weeks ago

    Pretoria, South Africa PreBless Group Full time

    **General Manager: Legal Recoveries and Insolvency** **ROLE OVERVIEW** To design, implement and manage an end-to-end legal recoveries capability that is recognised as a valuable and strategic function of the Company. The function should maximise cost-effective recoveries, supporting retail and business and corporate banking strategy. Maintains acceptable...

  • General Manager: Legal Recoveries and Insolvency

    2 weeks ago

    Pretoria, South Africa PreBless Group Full time

    **ROLE OVERVIEW** To design, implement and manage an end-to-end legal recoveries capability that is recognised as a valuable and strategic function of the Company. The function should maximise cost-effective recoveries, supporting retail and business and corporate banking strategy. Maintains acceptable Non-Performing Loans (NPLs) percentage in relation to...

  • Legal Collections Agent: Cheque account

    3 weeks ago

    Pretoria, South Africa Ergasia Placements Full time

    Minimum Requirements: Matric Standard Bank (cheque account: early stage) Collections experience (3 5 Years or recent experience). Excalibur Experience (preferably Excalibur 4)Basic proficiency in Microsoft Office (Word, Excel, Outlook)Familiarity with banking or financial services.Skills Required: Attention to detailFocusSelf-MotivatingProfessionalPlease...

  • Recoveries Agent

    2 weeks ago

    Pretoria, South Africa Ergasia Placements Full time

    We require a skilled Recoveries Agent with banking experience to demonstrate their skills in the debt collection industry. This role offers competitive compensation, professional development opportunities, and the chance to make a significant impact in the field of debt recovery. **Minimum Requirements** - Matric - 5 years’ debt recovery experience on...

  • Recoveries Agent

    6 days ago

    Pretoria, South Africa Ergasia Placements Full time

    Experience Collecting on Vehicle and Asset Finance and/or Early Arrears portfolios will be advantageous - Preference will be given to those with experience of Standard Bank Early outsource books and CACS exposure - Experience collecting for Banks essential! (Experience with Retailers only not sufficient) - Must display excellent phone etiquette and be able...

  • Recoveries Consultant

    4 days ago

    Pretoria, South Africa King Price Group Full time

    **We’ve got a position available for an insured recoveries consultant** **Company**: King Price **Purpose of position**: Recovering damages and excesses from insured third parties. **Responsibilities**: - Managing client and third-party expectations - Dealing with client and third-party queries in a professional way and in alignment with our company...

  • Vaf Collections Agent: Pwo

    4 days ago

    Pretoria, South Africa Ergasia Placements Full time

    **We’re Hiring**:Collections Agent - VAF PWO (Post Write-Off) **Location**: Pretoria East **Salary**: _Up to R10,000 basic_ + Commission + Benefits We’re on the lookout for an experienced **Collections Agent** with a strong understanding of **post write-off** collections in **VAF,** shortfall recovery, and strategic account rehabilitation. If you’ve...