LEARNING SUPPORT OFFICER

3 weeks ago


Midrand, South Africa Brentwood Recruitment Full time

Education and experience:Diploma or degree in Education or a related field would be beneficial23 years experience in a student support, tutoring, or learning assistance role, preferably in a tertiary education environmentUnderstanding of adult learning principlesAbility to adapt to diverse learning needsKnowledge of inclusive learning practices and strategiesUnderstanding of barriers to learning and methods to support diverse student needsStrong interpersonal and communication skills (verbal and written)Good organizational and administrative skillsProficiency in relevant software and technologyComputer literacy (MS Office, Learning Management Systems such as Moodle or Blackboard).Duties and responsibilities:Answering customer queriesReceiving registrations from students and registering them on the courses you are coordinatingCoordinating courses (scheduling of webinars, liaising with lecturers, compiling course materials, creating, and sending certificates, maintaining accurate records for all of your courses and adhering to all compliance requirements)Identifying and counselling underperforming studentsLiaising with overseas offices regarding coursesQuality monitoringEnsure that the courses you coordinate fully comply with all the Standards for Registered Training OrganizationsImplementing company policies and proceduresTraining lecturers and students on the use of Blackboard CollaborateAssisting in the scheduling of courses (add to database/ website)Working with and maintaining the Moodle siteProviding assistance to the College Manager and your colleaguesAssisting with the institutes accountsAd hoc tasks as required by the college managerImplementing and complying with company copies and procedures



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