Workshop Service Manager
4 days ago
Duties: Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance.Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier experience.Operations Management: Plan, coordinate, and monitor workshop activities to achieve productivity, efficiency, and profitability targets.Quality Control: Ensure all repairs and services meet manufacturer and dealership quality standards.Compliance: Adhere to health, safety, and environmental regulations and maintain workshop equipment in line with legal and manufacturer guidelines.Reporting: Prepare and present operational and financial reports, including service metrics, budgets, and forecasts.Financial acumen: Knowledge of aftersales operations, including but not limited to services, maintenance, repairs, warranties, CSI, administration including but not limited to service bookings, WIP.Inventory Management: Oversee parts and inventory control to prevent shortages or excess stock.Training and Development: Identify training needs and implement staff development programs to enhance team performance.Requirements: Matric or similar qualificationRed Seal Motor Technician (Trade Test Certificate)Clean Criminal recordMedically fitPC Literate CMS or similar dealer management system knowledge a mustExcellent communication and relationship management (OEM, Staff, Management)Reside on the East Rand Experience: Minimum 6+ years of experience in workshop or service management, preferably in a dealership setting.Qualifications: Relevant technical or managerial qualification; a Red Seal Technician Certification is an advantage. Only foreman or current workshop managers / Service Advisors to apply.Technical Knowledge: Strong understanding of vehicle repair and maintenance processes.Leadership Skills: Proven ability to lead and motivate a team, with excellent interpersonal and conflict-resolution skills.Customer Focus: Strong commitment to providing exceptional customer service.Organizational Skills: Ability to manage multiple priorities effectively in a fast-paced environment.Software Proficiency: Familiarity with MS Office, IAL/Evolve, CMS or similar CRMLicense: Valid drivers license not endorsed.
-
Workshop Service Manager
2 days ago
Johannesburg, South Africa MoToRecuit Full time#DriveYourCareerForward and lead excellence as a Dealership Workshop Service Manager Our client, a growing vehicle dealership is seeking a highly motivated and experienced Workshop Service Manager to oversee and manage the operations of their dealership service department. Your next big move starts here - Apply now! The role of the Workshop Service Manager...
-
Service Workshop Manager
4 days ago
City of Johannesburg Metropolitan Municipality, South Africa Marcé Firefighting Technology (Pty) Ltd Full timeThis is a full-time, on-site role for a Service Workshop Manager located in the City of Cape Town. The Service Workshop Manager will oversee daily operations in the workshop, including scheduling and managing maintenance and repair tasks for firefighting equipment. Responsibilities include supervising a team of technicians, ensuring compliance with safety...
-
Workshop Service Manager
7 days ago
Johannesburg, South Africa Mayfair Gearbox Full timeAttending safety meetings to ensure the service team abides by safety policies and procedures - Mentoring the service staff by promoting an environment where they can grow and excel in their craft - Performing administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointments - Managing a...
-
Workshop Manager
1 week ago
Johannesburg, South Africa Morgan Motor Group Full time**Main Purpose of Job** *** **Qualifications, Experience and Skills Required** - Grade 12 or tertiary education required. - Minimum of 3 years’ experience as a Service or Workshop Manager. - Technical capabilities would be an advantage. - Management and leadership skills. - Self-driven and ability to drive targets. - Analytical & problem-solving skills -...
-
Workshop Manager
2 weeks ago
Johannesburg, South Africa Hutech Head Office Full time**Position: Workshop Manager Industrial Energy Services Industry** **Location: Boksburg** **Salary: Market Related** **Start date: ASAP** **Period: Permanent** **Introduction**: Our client has a national footprint that specialises in the innovative operation and management methods of plants on behalf of Industrial users. They require the expertise of a...
-
Workshop Manager
1 week ago
Johannesburg, South Africa University Of Fort Hare Full timeOverview R - R Annually Cost To Company An innovative automotive group providing cutting-edge digital sales experiences is seeking an experienced Workshop Manager to lead their service operations. This is an exciting opportunity to join a dynamic organization that's disrupting the automotive industry with a focus on creating magical customer experiences. As...
-
Workshop Manager
7 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 71740 **Job Type** - Permanent **Job Title** - Workshop Manager **Computer Skills** - Ms Office **Industry** - Agriculture **City** - Johannesburg **Province** - Gauteng - The purpose of this role is to ensure that agricultural equipment is efficiently repaired and maintained, while assist and supervise technicians in their duties and...
-
Workshop Manager
2 weeks ago
Johannesburg, South Africa Swift Human Resources Full timeWe are seeking the skills of a workshop manager. Salary negotiable dependent on experience. **Minimum Requirements**: - Must have technical experience - Previous experience in running a workshop - Get along very well with everyone - Good organization skills - Diesel mechanic experience - Must have at least 5 years experience in running a workshop -...
-
Panel Workshop Manager
7 days ago
Johannesburg, South Africa Pro Talent Full timeClient is the leading manufacturer, importer, and supplier of quality products, specialising in everything Electrical. They are looking for a Panel Workshop Manager to join their Team. The Workshop Manager will be responsible for managing and leading a team of people in allocating workload and managing the day-to-day operations in the...
-
Dealership Workshop Manager
1 week ago
Johannesburg, South Africa RJPersonnel Full time5years - Daily planning of the Workshop - Plan workshop jobs, creation of job requisition. Ensure correct work instructions are delivered and communicated to technical team. - Create job card for work to be performed - Ensure proper and clear communication is kept with internal partners. - Control and Manage Timelines of arrival, starting and completion...