Call Centre Team Leader

Debt Collection Call Centre Team Leader At Amica Debt Recovery Services, we believe in second chances, strategic precision, and the power of teamwork. We’re a dynamic, legally grounded organisation committed to ethical debt recovery and exceptional client service. Our call centre is the heartbeat of our operations — and we’re looking for a Team Leader...

Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain...

Production Team Leader Our client in the automotive manufacturing industry is seeking a Production Team Leader to join their team. Duties and Responsibilities: Management of the production team Responsible for daily reports and taking required action when targets are not met. Scrap management and quality supervision. Knowledge and adherence to H&S/HR...

A dynamic BPO company in Gqeberha is seeking a Contact Centre Operations Manager to manage multiple teams, drive high-performance standards, and ensure operational excellence. Candidates should have significant experience in contact centre management, particularly in a BPO setup, and must demonstrate strong leadership skills. This role offers a supportive...

MINIMUM REQUIREMENTS:National Senior Certificate (diploma or bachelor's pass with a minimum of 50% for English and Maths Literacy or Mathematics is essential)Relevant tertiary qualification (health or business-related diploma / degree is highly advantageous)Computer literacy (MS Word, Excel and Outlook)ROLES AND RESPONSIBILITIES:Engage with clients and/or...

MINIMUM REQUIREMENTS:National Senior Certificate (diploma or bachelor's pass with a minimum of 50% for English and 40% for Maths Literacy or Mathematics is essential)Relevant tertiary qualification (health or business-related diploma / degree is highly advantageous)Computer literacy (MS Word, Excel and Outlook)ROLES AND RESPONSIBILITIES:Engage with clients...

MINIMUM REQUIREMENTS:National Senior Certificate (diploma or bachelor's pass with a minimum of 50% for AFRIKAANS and Maths Literacy or Mathematics is essential)1-2 years of Customer Service or Sales experience required.Relevant tertiary qualification (health or business-related diploma / degree is highly advantageous)Computer literacy (MS Word, Excel and...

A leading contact centre firm in South Africa is searching for a Contact Centre Operations Manager. The role involves overseeing managers, ensuring high performance, and driving improvements in customer service. Ideal candidates will have management experience in a BPO environment, proven leadership abilities, and insights on contact centre metrics. This...

Job Responsibilities As a member of our team, the primary focus of your role will be to perform outbound calls for confirmation of cover and other questions that may arise after the online capture of new electronic or paper proposal applications on our system. You’ll have to keep your finger on the pulse of our internal service level agreement to ensure...

Technical & Services - Parts and / or Services Position title Aftermarket Team Leader M/F Contract Full-time Summary Statement: The purpose of this position is to ensure best management practices are followed in all areas of responsibility regarding departmental procedures and actions, promoting a customer-oriented service, to implement and uphold actions in...