Debtors Clerk

3 weeks ago

Kempton Park, South Africa Creative Leadership Solutions Full time

REQUIREMENTSMinimum education (essential):National Senior CertificateTertiary qualification or certificate in Finance / Accounting (advantageous)Minimum applicable experience (years):2 - 5 years experience in a Debtors Clerk or similar financial administrative role.Experience managing large debtor books or high-volume accounts (advantageous)Required nature of experience:Debtors account management and reconciliationCredit note processing and resolution of account discrepanciesCustomer query handling and communication with internal departmentsExperience working on Sage Evolution or similar ERP/accounting systemsExposure to credit control and debt collection processesBasic accounting knowledge and understanding of financial transactionsBasic VAT knowledge and application in credit notes and invoicing.Skills and Knowledge (essential):Strong numerical and analytical abilityExcellent written and verbal communication skillsHigh attention to detail and accuracy in processing financial dataProficiency in Microsoft Office (Excel and Word essential)Knowledge of Sage Evolution and SearchWorks (advantageous)Sound understanding of credit control principles and financial proceduresStrong organizational and time management skills Other:Proficient in Afrikaans and EnglishOwn transport and valid drivers licenseWillingness to work overtime or extended hours during month-endKEY PERFORMANCE AREASCredit Note ProcessingProcess all credit notes accurately according to return notes, short deliveries, and claims.Verify the validity of each credit request to ensure compliance with company policies.Maintain accurate records of all processed credit notes (electronic and manual).Identify and report irregularities or duplicate credit requests promptly. Debtors Account Management Maintain and update debtor accounts to ensure all transactions are recorded correctly.Reconcile customer accounts and investigate discrepancies or unmatched payments.Prepare and distribute monthly customer statements.Monitor accounts to ensure timely payments and escalate overdue accounts when required. Query and Dispute ResolutionInvestigate and resolve customer credit and payment disputes efficiently.Liaise with sales, logistics, and branch admin teams to resolve account-related issues.Maintain professional communication and follow up on all outstanding queries.Ensure all resolutions are documented and processed within set deadlines. Reporting and ComplianceProvide fortnightly updates to departmental heads regarding credit note status and outstanding accounts.Ensure compliance with financial policies, internal controls, and company procedures.Assist during audits by supplying necessary debtor-related documentation.Safeguard confidentiality of all financial information.Teamwork and Continuous ImprovementCollaborate with sales and admin teams to streamline credit note and debtor processes.Provide support during colleagues absence and contribute to team targets.Identify and propose process improvements to enhance debtor management.Maintain professionalism and a positive attitude aligned with company values.

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