Head: Information Technology Infrastructure
3 weeks ago
This includes ensuring stable and secure infrastructure systems, reliable first- and second-line support, efficient IT service management, and proactive disaster recovery. The role manages vendor relationships, asset and access management, and ensures that IT support services meet agreed business service levels while driving customer satisfaction, cost efficiency, compliance, and innovation. The role will also be required to manage DR environment as well as form a critical part of the Cloud implementation and management. Key Performance Areas Infrastructure & Service Delivery Strategy: Develop, implement, and monitor the integrated IT infrastructure and service delivery strategy.Plan capacity, scalability, and availability to meet current and future business requirements.Align infrastructure and service delivery planning with the corporate strategy. IT Support & Service Delivery Management: Oversee 1st and 2nd line support across applications, infrastructure, data, telephony, networks, and security.Manage helpdesk operations, query resolution, and escalation protocols.Monitor and report on SLA compliance for end-user support. Infrastructure Management: Oversee data centre operations including server rooms, UPS, fire systems, cooling, and housekeeping.Ensure an optimal design and implementation of network and cloud infrastrutrureEnsure high network uptime and adequate bandwidth for operations. Vendor & Contract Management: Build and maintain relationships with IT vendors and service providers.Review, negotiate, and renew hardware, software, and licensing contracts in a timely manner.Ensure accurate software asset management Disaster Recovery Planning Management: Develop, implement, and maintain disaster recovery and IT related business continuity plans.Conduct annual disaster recovery testing and update plans accordinglyCollaborate with IT leadership to strengthen cybersecurity practices and controls. People Management: Participate in the selection and appointment of new team members.Conduct regular meetings and promote open and ongoing communication with the team.Ensure departmental performance management and capacity planning Budget & Financial Management: Governance, budgeting, and management of change delivery in the IT Infrastructure, including the oversight of incremental changes and major change and upgrade programmes.Analyse the business plan to determine the financial requirements within area of responsibility.Manage budget in accordance with policies, procedures and legal requirements Preferred Minimum Education and Experience Bachelors Degree10 years experience in Infratsructure management and at least 5 years in infrastructure senior management8 - 10 Years in the below:Management of IT infrastructure support, operations, and service deliveryHands-on experience in desktop, application, and network support (LAN/WAN/SAN)Database administration & Data Centre operationsService Desk management and end-user supportDisaster recovery planning and executionVendor and contract managementExposure to ERP environments Critical Competencies Infrastructure & Service Delivery Strategy DevelopmentStorage, Network & Cloud ManagementService Desk Management & IT Support ToolsBudget and Financial ManagementDisaster Recovery Planning Management and Cyber SecurityPeople Management Additional Requirements Excellent Data Centre and IT operations knowledgeDetailed understanding of data security and disaster recovery processesWorking knowledge of Backup & recovery strategiesKnowledge/Experience of Recruitment ToolsKnowledge of PFMA
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Pretoria, South Africa Technology Innovation Agency Full timeHead: Information and Communication Technology Join to apply for the Head: Information and Communication Technology role at Technology Innovation Agency Technology Innovation Agency (TIA) is a talent driven, customer‑centric and impact focused organisation. In our endeavour to support technology innovation with socio‑economic outcomes, we seek to infuse...
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Head: Information Technology Infrastructure
3 weeks ago
Pretoria, South Africa Secondments Full timeThis includes ensuring stable and secure infrastructure systems, reliable first- and second-line support, efficient IT service management, and proactive disaster recovery. The role manages vendor relationships, asset and access management, and ensures that IT support services meet agreed business service levels while driving customer satisfaction, cost...
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Head Of Technology
4 weeks ago
Pretoria, South Africa Robert Walters Full timeMy client is looking for a seasoned Head of IT or IT Manager to work with Senior Management and implement the established strategy for the Technology Team that is aligned with the company's business goals, especially that of an out-sourced IT service model. You will lead and oversee the IT team in implementing, maintaining, and managing the organisation's...
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Information Technology Specialist
7 days ago
Pretoria, South Africa IOCO Full timeThe IT Specialist will be responsible for the full spectrum of IT operations, infrastructure, support, and technology initiatives within the organization. This role replaces the external IT supplier and is designed to ensure greater control, responsiveness, and alignment with internal policies, culture, and strategic objectives. Responsibilities IT...
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Information Technology Specialist
7 days ago
Pretoria, South Africa iOCO Pty Ltd Full timeThe IT Specialist will be responsible for the full spectrum of IT operations, infrastructure, support, and technology initiatives within the organization. This role replaces the external IT supplier and is designed to ensure greater control, responsiveness, and alignment with internal policies, culture, and strategic objectives. What you'll do: IT Operations...
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Pretoria, South Africa Technology Innovation Agency Full time**Job Advert Summary**: Technology Innovation Agency (TIA) is a talent driven, customer Purpose: Develop, implement and manage strategic and business plans for the strategic technology areas of TIA. Lead and manage TIA strategic technologies portfolios with special reference to Technology development funding and pre commercialisation support. **Minimum...
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Pretoria, Gauteng, South Africa Technology Innovation Agency Full time R600 000 - R900 000 per yearJob Advert SummaryTechnology Innovation Agency (TIA) is a talent driven, customer- centric and impact focused organisation. In our endeavor to support technology innovation with socio-economic outcomes, we seek to infuse the organisation with team players that find resonance as value creators, agile thinkers, progressive attitudes, customer-centricity,...
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Information Technology Specialist
2 weeks ago
Pretoria, South Africa IOCO Full timeThe IT Specialist will be responsible for the full spectrum of IT operations, infrastructure, support, and technology initiatives within the organization. This role replaces the external IT supplier and is designed to ensure greater control, responsiveness, and alignment with internal policies, culture, and strategic objectives.What you'll do:IT Operations &...
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Pretoria, South Africa Financial Sector Conduct Authority Full timePurpose of the Job Design, build, deploy, and maintain the IT infrastructure using available and latest technology. Ensure availability and optimal performance of all the IT systems that support businesses to function efficiently. The person appointed to this position will report to the Infrastructure Manager. Key Performance Areas Respond to incidents,...
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Senior Information Technology Manager
2 weeks ago
Pretoria, South Africa Pillangó Placements Full timeAs the Senior IT Manager, you’ll combine technical mastery with strategic leadership to ensure secure, high-performing systems and the seamless execution of mission-critical IT projects. Join a leading firm driving financial excellence through cutting-edge technology, market risk, and liquidity management. The Senior IT Manager will drive the delivery of...
