Internal Sales Representative

2 weeks ago


Pietermaritzburg, South Africa Accountancy Placements Pietermaritzburg Full time

Responsibilities:Develop a solid understanding of the companys products and services to communicate value propositions to customers effectivelyManage and action quotes, orders, and sales-related enquiries received via telephone, email, or walk-in customersSource and confirm product/service pricing from suppliersAnalyse and interpret sales enquiries to extract relevant technical information, ensuring accurate product/service selection and specificationsWork closely with internal teams to ensure high levels of customer satisfactionMaintain a proactive level of telephone and email communication with existing and prospective customersKeep accurate and up-to-date records of customer interactions, sales activities, and pipeline progress to support the achievement of sales targetsPerform general filing and administrative duties within the sales departmentCarry out any ad hoc tasks reasonably aligned with the employees skills, experience, and training Requirements:Matric / Grade 12 certificatePrevious experience in a sales support or customer service role, preferably within the IT industryExcellent interpersonal and communication skills (verbal and written)Strong problem-solving abilities with a customer-centric approachAbility to work both independently and as part of a teamHigh attention to detail with strong organisational and time-management skillsCommitment to continuous learning, growth, and delivering exceptional serviceOwn reliable transport and a valid drivers licenceKnowledge of Pastel is advantageous Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.



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