Service Advisor

2 months ago


East London, South Africa Profile Personnel Full time

Service Advisor required for a dealership based in East London

Key Responsibilities include but are not limited to the following: 

  • Greet customers and assess their service needs.
  • Schedule service appointments and manage the service calendar.
  • Communicate with customers about repair status, estimates, and recommendations.
  • Collaborate with technicians to understand service requirements.
  • Maintain accurate records of customer interactions and service history.
  • Provide outstanding customer service to enhance customer satisfaction.
  • Handle customer inquiries and resolve issues promptly.
  • Promote service specials and additional services to customers.

Qualifications:

  • High school diploma or equivalent; automotive background preferred.
  • Strong communication and interpersonal skills.
  • Customer-focused attitude with a commitment to service excellence.
  • Ability to multitask and work in a fast-paced environment.
  • Basic knowledge of automotive systems is a plus.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise



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