KAM (Key Account Manager) - ICT (Information & Communication Technology)
3 weeks ago
If your passion as a KAM in the ICT space is to acquire new accounts, and manage existing clients for your company we would love to hear from you KEY RESPONSIBILITIES:Relationship Management: Acquire and manage key accountsStrategic Planning: Develop and implement strategic account plans to achieve both client and company objectivesClient Needs & Solutions: Understand client needs and objectives, and work with internal teams to deliver tailored solutions and servicesRevenue Growth: Identify opportunities for upselling, cross-selling, and new business development within key accountsIssue Resolution: Proactively address client concerns and resolve any issues or complaints promptly and effectivelyCommunication & Collaboration: Facilitate communication between key clients and various internal departmentsPerformance Monitoring: Track and analyse key account metrics, providing regular reports to stakeholdersSales and Negotiation: Negotiate contracts, pricing, and other business terms with clientsConsultation & Advice: Provide guidance and recommendations to clients on relevant products, services, and business strategies EXPERIENCE/SKILLS:At least a 5 year proven track record of sales within the ICT industryPrevious experience as a New Business Developer/Relationship Manager/Senior Sales Account Manager in ICT space REQUIREDStrong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targetsExcellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationshipsStrategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growthStrong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomesAnalytical mindset with the ability to interpret data, extract insights, and make data-driven decisionsExceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlinesProficiency in CRM software and Microsoft Office Suite to manage client information, track activities, and produce reportsProactive and self-motivated with a passion for delivering exceptional customer serviceAbility to work independently, as well as collaboratively in a team environmentStrong industry knowledge and understanding of market dynamics REQUIRED QUALIFICATIONSBachelor's degree in Business Administration, Marketing, or a related fieldProven experience in ICT Sales, Key Account Management, or Relevant Customer Relationship Management rolesKnowledge of the Security industry or market a BIG PlusFamiliarity with CRM software and other relevant sales toolsStrong business acumen and financial understandingAbility to travel to meet clients as neededHighly Advantageous: Certifications or training in Sales, Account Management, Or Customer Relationship Management
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Pretoria, South Africa Hsrc (Human Sciences Research Council) Full timeDirector: Information Communication Technology (ICT) The HSRC is seeking a dynamic and innovative individual with demonstrated success and delivery to guide and manage the overall Information Communication Technology (ICT) function by developing and implementing initiatives that support the achievement of the HSRC's strategic goals. The ICT unit oversees the...
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Pretoria, South Africa Hsrc Full timeJob Advert SummaryThe HSRC is seeking a dynamic and innovative individual with demonstrated success and delivery to guide and manage the overall Information Communication Technology (ICT) function by developing and implementing initiatives that support the achievement of the HSRC's strategic goals.The ICT unit oversees the following areas : Technical...
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Pretoria, South Africa Technology Innovation Agency Full timeHead: Information and Communication Technology Join to apply for the Head: Information and Communication Technology role at Technology Innovation Agency Technology Innovation Agency (TIA) is a talent driven, customer‑centric and impact focused organisation. In our endeavour to support technology innovation with socio‑economic outcomes, we seek to infuse...
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Pretoria, Gauteng, South Africa Technology Innovation Agency Full time R600 000 - R900 000 per yearJob Advert SummaryTechnology Innovation Agency (TIA) is a talent driven, customer- centric and impact focused organisation. In our endeavor to support technology innovation with socio-economic outcomes, we seek to infuse the organisation with team players that find resonance as value creators, agile thinkers, progressive attitudes, customer-centricity,...
