Credit and Recoveries Manager

3 weeks ago

Pinetown, South Africa You Choose Recruit Full time

Based in Pinetown
Micro Lending Industry
Six-Month Probation Period

We’re growing again — and this time, we’re creating a brand-new leadership position to help us strengthen and refine the heart of our lending operations.

We’re looking for an experienced, hands-on Credit & Recoveries Manager (CRM) to take full ownership of the company’s credit life cycle — from loan evaluations and approvals to arrears management and recoveries. This is a key operational role, reporting directly to the Operations Manager / Managing Director, and working closely with the Credit & Lending Manager to ensure the business maintains a healthy loan book and sustainable growth.

Because this is a new role, we’re offering an initial six-month probation period, giving both the business and the successful candidate the chance to measure impact and value over time.

What You’ll Be Doing:
-Oversee and continuously improve the credit evaluation and approval process.
-Lead both the Evaluations and Collections departments, ensuring collaboration, accountability, and high performance.
-Implement effective collection strategies to maximise recoveries and minimise credit losses.
-Sit as an active member of the Credit Committee, providing insight on risk appetite, portfolio performance, and policy refinement.
-Act as custodian of all Credit Policies, ensuring compliance with the National Credit Act (NCA) and other relevant regulations.
-Provide leadership and mentorship to the Lead Evaluator and Collections Manager, driving professional development and operational excellence.
-Analyse and report on key metrics such as approval accuracy, default rates, and recovery performance.

What Success Looks Like:
-High first-strike and arrears collection success rates
-Controlled bad debt and portfolio-at-risk ratios
-Quick and accurate loan evaluation turnaround times
-Compliance with NCA and internal audit standards
-Engaged, productive teams in both departments

What You’ll Need:
-A Bachelor’s degree in Finance, Business, Accounting, or a related field (advantageous).
-At least 5 years’ experience in credit management, lending, or collections, including 2 years in a leadership role.
-Experience in microlending and collections performance management is essential.
-Solid understanding of the National Credit Act (NCA), Debt Collection Act, and related compliance frameworks.
-Proven ability to improve collection rates, manage risk, and lead teams effectively.

Who You Are:
-Strategic thinker with strong analytical and risk assessment skills.
-Confident leader who thrives on accountability and measurable results.
-Excellent communicator with strong stakeholder and conflict resolution skills.
-Tech-savvy and proficient in credit management systems, CRM tools, and MS Office Suite.
-Someone who values ethical lending, disciplined recovery practices, and operational integrity.

  • Credit & Recoveries Manager

    3 weeks ago

    Pinetown, South Africa Fouche & Co Recruitment Full time

    The Credit and Recoveries Manager will be responsible for the full credit function, including loan evaluations, approvals, arrears management, and collections. This role will lead both the Evaluations and Collections teams to ensure efficient processes, policy compliance, and portfolio health. The successful candidate will contribute to the strategic...

  • Credit Manager

    3 weeks ago

    Pinetown, South Africa You Choose Recruit Full time

    Credit & Recoveries Manager Location: Pinetown | Industry: Micro Lending We’re growing and creating a brand-new leadership role to strengthen our lending operations. Your Role: -Own the credit life cycle: evaluations, approvals, arrears management & recoveries -Lead the Evaluations & Collections teams -Implement strategies to maximise recoveries &...

  • Credit Controller

    1 week ago

    Pinetown, South Africa The Building Company Full time

    1. Credit approval - vetting & assessment of accounts/renewals and control of all mandates 2. Account management 3. Assist with any queries on accounts 4. Collections of overdue debts on due date 5. Debtors in legal status 6. Daily/weekly/monthly reporting to support office and branch level 7. Approving of prepaid accounts/quotes accounts 8. Liaising with...

  • FMCG Debtors Controller: Collections

    4 days ago

    Pinetown, South Africa Marltons Pet Care Full time

    A leading FMCG company is seeking a Debtors Controller in Pinetown to manage credit control functions effectively. The successful candidate must have a tertiary qualification in Finance or Accounting, and at least 3 years of experience in debtors within an FMCG environment. Responsibilities include resolving queries for collections, managing customer credit...

  • Global Credit Controller

    2 weeks ago

    Pinetown, South Africa Rentokil Pest Control South Africa Full time

    A leading pest control company in KwaZulu-Natal is seeking a Credit Controller to manage accounts receivable for key accounts. The ideal candidate will have a minimum of 3 years of credit control experience, strong computer skills, and a thorough understanding of sales and operations procedures. This role offers benefits including subsidized medical...

  • 1 X Regional Admin Manager

    1 week ago

    Pinetown, South Africa Rentokil Initial Full time

    To ensure Company Policies and procedures are adhered to at all times. To ensure smooth and accurate financial reporting. To provide support to staff on day-to-day functions, maintaining a close and professional relationship with all in the business. To support Operations ensuring effective and efficient planning. To be able to lead the administrative team...

  • 2 x Credit Controller, Rentokil Initial, Western Cape

    2 weeks ago

    Pinetown, South Africa Rentokil Pest Control South Africa Full time

    Rentokil Initial Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we...

  • External Sales Representative

    2 weeks ago

    Pinetown, South Africa F and G Sourcing Specialist Full time

    Our Tooling client is currently looking for a **Sales Executive based in Pinetown** **Must be South African and must reside in Pinetown** Dealing with clients in the Metal Industry - Generate and respond to sales leads, sell, deliver and install equipment within your area - After sales service and support to our customers - Responsible for the achievement...

  • Commercial Manager

    7 days ago

    Pinetown, South Africa Packaging World Full time

    A growing flexible manufacturing plant in Pinetown has a vacancy for a Commercial Manager. As a Division Head you would be a member of the Senior Management Team. This provides you with the opportunity to have a voice in setting long-term strategies, deployment of resources, and key priorities. **1. Key responsibilities** **a. Quoting** i. Manage...

  • Vehicle Fitment Technician

    2 weeks ago

    Pinetown, South Africa CARTRACK (PTY) LTD Full time

    **Vehicle Installation Technician** **Job description** - Install and maintain recovery units according to technical procedures. - Manage and maintain allocated resources which includes vehicle, tools, stock, etc. - As client facing, ensure timely, attentive and upbeat service to the customer in such a manner that it reflects positively on the...