Head of Category and Customer Marketing

6 days ago

Cape Town, South Africa Talent Acquisition Consulting Full time

An exciting opportunity has become available for a strategic and commercially-minded senior marketing leader to join a global FMCG organisation known for its commitment to quality, innovation, and customer excellence.This role will lead the category, shopper, and customer marketing strategy, aligning cross-functional teams to drive profitable growth, optimize trade investment, and enhance in-store execution across key channels. The ideal candidate is a seasoned leader with strong analytical skills, deep FMCG experience, and a passion for customer insight-led decision-making.Key ResponsibilitiesStrategic LeadershipDevelop and execute the integrated Category, Customer, and Revenue Growth Management (RGM) strategy.Align cross-functional stakeholders (Marketing, Sales, Finance, Supply Chain) around key commercial priorities.Translate brand and business strategies into trade and shopper-focused execution plans.Customer & Category DevelopmentLead strategic category growth plans using shopper, market, and consumer insights.Partner with key retailers to shape assortment, shelving, and merchandising strategies.Drive internal growth dialogues and support joint business planning processes.Revenue Growth Management (RGM)Oversee pricing architecture, promotional effectiveness, pack/price mix, and customer profitability.Lead post-evaluation and ROI tracking of trade activities.Establish KPIs and dashboards to monitor performance in collaboration with Finance and Sales.Team & Budget LeadershipLead a high-performing team across category, shopper, and trade marketing functions.Manage the customer marketing and trade investment budget with a focus on effectiveness and ROI.Build a performance-driven, data-led, and collaborative team culture.Insights & InnovationChampion the use of analytics and insights to unlock new growth opportunities.Monitor channel trends and competitive activity to shape future trade initiatives.RequirementsStrategic mindset with strong commercial acumen and leadership capabilities.Extensive experience in Trade Marketing, Category Management, or Revenue Growth Management.Strong analytical ability and familiarity with tools such as Nielsen, Circana, or Power BI.Proven track record of delivering growth through cross-functional collaboration and customer engagement.High resilience, change agility, and the ability to lead in a dynamic and fast-paced environment.Excellent stakeholder engagement, presentation, and conflict management skills.Qualifications & ExperienceBachelor’s degree in Marketing, Business, Finance, or related field.6–8+ years of senior-level experience in FMCG, Retail, or Consumer Goods sectors.Demonstrated success in leading teams and driving revenue optimization across channels.This is a career-defining opportunity for a commercially driven marketing leader who thrives on shaping customer strategy and unlocking business potential. If you’re ready to take the next step in your career, apply now and be part of a dynamic, global brand. 

  • Head Of Category And Customer

    6 days ago

    Cape Town, South Africa Spc Management Service Solutions Full time

    Introduction Cape TownPosition PurposeThe Head of Category and Customer is a senior leadership role responsible for delivering business growth through strategic category development, customer marketing, and revenue growth management. This role ensures that category, shopper, and pricing strategies are aligned to unlock profitable growth, deliver superior...

  • Head of Category

    6 days ago

    Cape Town, South Africa Spc Management Service Solutions Full time

    A leading multi-national company in Cape Town is seeking a Head of Category and Customer to drive strategic growth through effective category development and customer marketing. The ideal candidate will have over 6 years of experience in trade marketing, with strong leadership skills and a solid understanding of revenue growth management. This role requires...

  • Head of Category and Customer Marketing

    6 days ago

    Cape Town, South Africa Talent Acquisition Consulting (Pty) Ltd Full time

    An exciting opportunity has become available for a strategic and commercially-minded senior marketing leader to join a global FMCG organisation known for its commitment to quality, innovation, and customer excellence. This role will lead the category, shopper, and customer marketing strategy, aligning cross-functional teams to drive profitable growth,...

  • Head Of Category And Customer Marketing

    4 days ago

    Cape Town, South Africa Talent Acquisition Consulting Full time

    An exciting opportunity has become available for a strategic and commercially-minded senior marketing leader to join a global FMCG organisation known for its commitment to quality, innovation, and customer excellence. This role will lead the category, shopper, and customer marketing strategy, aligning cross-functional teams to drive profitable growth,...

  • Head Of Category And Customer – Fmcg

    6 days ago

    Cape Town, South Africa Spc Full time

    Position Purpose The Head of Category and Customer is a senior leadership role responsible for delivering business growth through strategic category development, customer marketing, and revenue growth management. This role ensures that category, shopper, and pricing strategies are aligned to unlock profitable growth, deliver superior in-store execution, and...

  • FMCG Category

    6 days ago

    Cape Town, South Africa Spc Full time

    A leading consumer goods company based in Cape Town is seeking a Head of Category and Customer to drive business growth through strategic category development and revenue growth management. The ideal candidate will have 6–8+ years in Trade Marketing or Category Management, with strong commercial acumen. This senior role includes managing cross-functional...

  • Senior Category

    6 days ago

    Cape Town, South Africa Talent Acquisition Consulting Full time

    A leading global FMCG organization seeks a strategic senior marketing leader to drive category and customer marketing strategies. This role encompasses strategic leadership, team management, and leveraging data analytics to enhance brand performance and profitability. Ideal candidates will possess strong analytical skills and extensive experience in trade...

  • Category Manager

    15 hours ago

    Cape Town, Western Cape, South Africa Clicks Group Full time

    Listing reference:click_022280Listing status:OnlineApply by:4 November 2025Position SummaryIndustry:Wholesale & Retail TradeJob category:Other: FMCG, Retail, Wholesale and Supply ChainLocation:Cape TownContract:PermanentEE position:NoAbout Our CompanyClicks GroupIntroductionWe are looking to recruit a Category Manager to support the Retail Business...

  • Category Manager

    14 hours ago

    Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    Listing reference: 022280Listing status: OnlineApply by: 4 November 2025Position summaryIndustry: Wholesale & Retail TradeJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: Cape TownContract: PermanentEE position: NoAbout our companyClicks GroupIntroductionWe are looking to recruit a Category Manager to support the Retail Business...

  • Category Buyer I

    6 days ago

    Cape Town, South Africa Clicks Group Limited Full time

    Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction The Clicks Group is looking to recruit a Category Buyer I to work within our Healthcare department. The role is based at the Clicks Head Office in Cape Town and will...