Field Service Technician

6 days ago

Johannesburg, South Africa The Legends Agency Full time

Field Service TechnicianKeep vital vacuum and air systems running while building strong customer relationships.Johannesburg (Gauteng) R20,000 - R30,000 per month basic (CTC R35,000 - R40,000) Benefits: provident fund, group life cover, company bakkie, and phoneAbout Our ClientA leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals/pharma, plastics, medical, and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.The Role: Field Service TechnicianAs a Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.Key ResponsibilitiesMinimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipmentDiagnose and troubleshoot technical issues, delivering clear recommendations and solutionsManage service schedules, communicate professionally with clients, and complete reports on timeBuild and maintain strong relationships with engineers, technicians, and maintenance teamsIdentify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipmentTrack completed services and encourage repeat servicing to improve customer retentionCollaborate with the sales team on territory strategies and opportunitiesTravel as needed (including occasional cross-border trips), ensuring a valid passport is maintainedAbout YouNational Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageousStrong commercial mindset, comfortable promoting service contracts, spares, and solutions on siteClear, professional communicator with solid reporting and customer-facing skillsProactive, organised self-starter with strong reasoning, problem-solving, and multitasking abilityTeam player who can also work independently to achieve objectives without close supervision

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