Collections & Recovery Portfolio Manager (Remote)
1 week ago
Overview: Our client in the financial services industry is looking to employ a a Collections & Recovery Portfolio Manager to maximise after cost collections on its portfolio through proactive, strategic, and operational oversight across the full credit lifecycle. Minimum Requirements:Grade 12 / MatricBachelor’s degree in Finance, Economics, Business Administration, Statistics, or a related fieldProven experience in debt collections, financial analysis, or a similar role within the financial services industryProficiency in data analysis tools and software such as Excel, SQL Responsibilities: Collections PolicyDevelop and maintain the collections policy in alignment with current best practices and strategic thinkingManagement of Collection StrategiesOversee the design, continuous improvement, monitoring, and reporting of collection strategies, with the following objectives:Proactively prevent default among paying customers by identifying and engagingthose at risk of defaultMinimize the roll-forward of early defaulters through targeted interventionMaximize activation of Non-Performing Loans (NPL) and write-off accounts (NPLWO) to optimize NPL net yieldEnsure timely and consistent allocation of accounts to appropriate collections channels including OBCC Servicing and Activations, Cybertrac, and EDC, aligned with receipting and activation targets Performance Monitoring of Operational ChannelsOversee performance across operational channels including Call Centres (CC), Digital Collections, External Debt Collectors (EDCs), and CybertracEstablish targets and service level agreements (SLAs) for each channelDevelop and maintain performance monitoring reports to track delivery against these targets and SLAsMonitor stock rotation and aging accounts to ensure operational momentum andcompliance with strategy timelines Collaboration with Operational Channels for Segmented TreatmentsFacilitate weekly performance reviews with Operational Leads, including performance vs targets, activation counts, and receipting trendsWork closely with operational teams to define tailored treatment strategies based on customer segmentation: Design digital communication campaigns across SMS, WhatsApp, email, and customer journey flowsCreate customized scripts and AI prompts for use in the contact centreSettlement Offer ManagementManage all customer settlement initiatives, including both structured and ad-hoc offersOwn and maintain the deals matrix that guides settlement offers on NPL-WO accountsDefine maximum allowable settlement mandatesApprove customer-initiated settlement offers within delegated authorityRegulatory and Policy ComplianceEnsure that all collection activities adhere to applicable laws, regulations, and internal company policies Reporting and MonitoringCompile and present regular performance reports, including weekly CC performance reviews and monthly Manco packInvestigate variances in monthly performance and provide recommendations for corrective action
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East London, South Africa Abantu Staffing Solutions Full timeOverview: Our client in the financial services industry is looking to employ a a Collections & Recovery Portfolio Manager to maximise after cost collections on its portfolio through proactive, strategic, and operational oversight across the full credit lifecycle. Minimum Requirements: Grade 12 / Matric Bachelor’s degree in Finance, Economics, Business...
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East London, South Africa Abantu Staffing Solutions Full timeOverview: Our client in the financial services industry is looking to employ a a Collections & Recovery Portfolio Manager to maximise after cost collections on its portfolio through proactive, strategic, and operational oversight across the full credit lifecycle. Minimum Requirements: Grade 12 / Matric Bachelor’s degree in Finance, Economics, Business...
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Collections & Recovery Manager
2 weeks ago
East London, South Africa Global Recruitment Full timeCollections & Recovery Manager (Fully Remote – SA)Requirements:Bachelor’s degree in Finance, Economics, Business Administration, Statistics, or a related field.Proven experience in debt collections, financial analysis, or a similar role within the financial services industry.Proficiency in data analysis tools and software such as Excel, SQLKPA’s:EF...
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Junior Portfolio Manager
1 week ago
East London, South Africa Trafalgar Property Management (Pty) Ltd Full time**Important Notice**: **Job purpose**: The primary focus of the Community Scheme Manager is to manage all facets of their portfolio and ensure accurate, consistent, and prompt financial and administrative management in line with world-class service delivery and the management agreement. **Role Scope, Activities, and Timing**: Responsibilities include tasks...
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Experienced Portfolio Manager
2 weeks ago
East London, Eastern Cape, South Africa NVest Securities Full time R150 000 - R250 000 per yearA boutique leading independentstockbroking and private wealth management firmis seeking a dynamic, experienced, and appropriately qualifiedPortfolio Manager specialising in listed equitiesto join its investment team. The role focuses on the discretionary management ofSouth African and global listed share portfoliosfor private clients.Duties And...
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Property Admin Officer
5 days ago
East London, South Africa Pty Full timeIntroduction Role Overview The Employee will be responsible for their own portfolio of buildings, administration of which will encompass the full function from lease onboarding to reconciling cash books. Responsibilities Leasing Administration Ensure accurate leasing administration, billing, and timely processing of receipts / adjustments / refunds. Maintain...
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Property Admin Officer
3 weeks ago
East London, South Africa Level-Up Full timeKey Responsibilities 1. Leasing Administration Maintain accurate and up-to-date tenant files and lease records. Ensure all billing corresponds precisely with lease agreements. Allocate tenant receipts and process corrections for any misallocations or unidentified receipts daily. Verify and approve pre-billing reports for accuracy before the monthly rent...
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Property Admin Officer
5 hours ago
East London, South Africa Level-Up Full timeKey Responsibilities 1. Leasing Administration Maintain accurate and up-to-date tenant files and lease records. Ensure all billing corresponds precisely with lease agreements. Allocate tenant receipts and process corrections for any misallocations or unidentified receipts daily. Verify and approve pre-billing reports for accuracy before the monthly rent...
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Property Admin Officer
1 week ago
East London, South Africa SKG Properties Full timeCompany Overview SKG Properties specialises in the development leasing and management of commercial and industrial real estate. Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success. Role Overview The Employee will be...
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Property Administration Officer
1 week ago
East London, South Africa SKG Properties Full timeAbout the job Property Administration Officer COMPANY OVERVIEW SKG Properties specialises in the development leasing and management of commercial and industrial real estate. Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our...
