Traffic Coordinator

2 months ago


Cape Town, South Africa Paqueta Personnel Full time

My client a leading and well known company requires a competent and experienced Traffic Coordinator to be based on the premises in Woodstock., Cape Town

Responsibilities:

  • To assist in Content pipeline management and ensure that content meets the client and companys standards, and is completed within the agreed SLA
  • Assist Traffic Manager with movement of content through production lifecycle / workflow, including daily assessment and resource allocation.
  • Ensure correct output and packaging of content for delivery to Company clients

KEY PERFORMANCE AREAS

  • Monitor the progress of content process and ensure delivery / syncing to retail teams within SLA
  • Assist in updating Retail trackers per division for SRC
  • Error report analysis and investigation resolving customer/system rejections and errors
  • Timeous resolution of content and image queries from content and retail team
  • Pre-load checks for received content requests
  • Creation, prioritisation and assignment of tasks within the content work
  • COMPETENCIES REQUIRED

Knowledge:

  • Resource allocation, monitoring and reporting
  • Workflow management processes and tools
  • Knowledge of ecommerce data/image standards/processes
  • Very good working knowledge of Excel

Behaviours and attributes:

  • Multitasking / handle multiple projects and areas and focus
  • Attention to detail
  • Good communication skills
  • Analytical with strong problem-solving skills
  • Initiative
  • Service driven
  • Self-motivated and self-disciplined
  • Exceptional time management, metric and deadline-driven
  • Systems and standards orientated
  • Must be criminal clear
  • Must reside in the Western Cape

Experience:

  • A Tertiary qualification is advantageous
  • Matric ESSENTIAL
  • 2 to 3 years experience in a fast-paced e-commerce content environment

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