Client Services Administrator

3 weeks ago


Cape Town, South Africa Time Personnel Full time

REQUIREMENTSMatric (Grade 12) qualification23 years of proven experience as a Broker Consultant within the short-term insurance sectorValid drivers license and access to reliable personal transportProficient in MS Office, CRM platforms, and quoting softwareIn-depth understanding of short-term insurance products and industry standardsBilingual in English and Afrikaans (written and spoken)Exceptional communication, negotiation, and client relationship skillsStrong problem-solving abilities and analytical mindsetHighly self-driven, able to work independently and manage time effectivelyExcellent organisational and administrative capabilities DUTIESBuild and maintain strong relationships with brokers, financial advisers, and key stakeholdersDrive new business acquisition while ensuring the retention and growth of existing broker portfoliosProvide comprehensive support to brokers, including assistance with client claims, policy amendments, general enquiries, and administrative tasks related to personal and commercial short-term insuranceManage the efficient processing of annual policy renewals for short-term insurance clientsKeep brokers informed of product updates, regulatory changes, and industry developmentsEnsure full compliance with FAIS, FICA, POPIA, and all other applicable legislation and regulatory requirementsServe as the key liaison between the company and brokers, as well as between brokers and their clients, to uphold a high standard of service deliverySalary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.



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