Onboarding Key Accounts Agent

3 weeks ago


Johannesburg, South Africa Network Recruitment Full time

A fast-growing leader in solar and clean utility solutions is looking for a detail-driven Onboarding Agent to ensure seamless handovers from sales to installation. Youll be the go-to person guiding clients through their setup journey from documentation and scheduling to activation and aftercare ensuring every customer feels supported, informed, and delighted.Non-Negotiable Requirements:23 years experience in client onboarding, customer service, or admin coordinationStrong background in a customer-centric or service-driven environmentExcellent verbal and written communication skillsSolid administration and CRM management skillsStrong organizational ability with a proactive, solutions-oriented mindsetExperience in the solar, energy, or utilities sector highly advantageousJob Experience & Skills Required:Manage client onboarding from handover to installation and activationCoordinate pre-installation admin, documentation, and schedulingEnsure clear client communication throughout the processHandle SSEG applications and contractual adjustmentsCollaborate with operations, support, and sales teams to deliver top-tier serviceProactively request feedback, reviews, and referrals to strengthen client relationshipsFor more engineering jobs, please visit:ð



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