Branch Manager

3 weeks ago

Sandton, South Africa Set Consulting Full time

Branch Manager – SandtonLocation: Sandton, JohannesburgType: Permanent, Full-timeReports to: Managing Director About the CompanyOur client is a well-established company supplying premium lifestyle and architectural products to private clients, construction firms, architects, and interior designers. They are known for their attention to quality, craftsmanship, and exceptional customer service.OverviewWe are seeking a dynamic and experienced Branch Manager to oversee the daily operations of the Sandton branch. The ideal candidate will be fluent in Afrikaans and English, possess strong leadership skills, and have the ability to communicate effectively with professionals across the built environment — including architects, construction firms, and interior designers — as well as members of the public.Key ResponsibilitiesOversee daily branch operations, ensuring smooth, efficient, and profitable performance.Lead, mentor, and manage showroom and operations staff to deliver outstanding customer service.Drive sales and business development initiatives, maintaining strong relationships with key stakeholders.Monitor market trends and competitor activity to identify new business opportunities.Manage branch finances, including invoicing, payments, banking, and debtors’ follow-ups.Maintain a professional, high-standard showroom environment that reflects the company’s brand and values.Ensure compliance with company policies, POPI, and the OHS Act.Manage inventory, stock control, and branch assets effectively.Prepare monthly operational and financial reports for management.Foster a positive workplace culture through effective communication, teamwork, and performance management.RequirementsProven experience in branch, showroom, or operations management (preferably within design, construction, or lifestyle product industries).Excellent interpersonal and communication skills, with the ability to engage confidently with clients and professionals.Strong financial acumen and attention to operational detail.Proficiency in both Afrikaans and English (spoken and written).Leadership skills with the ability to motivate and manage a diverse team.Professional, organised, and customer-service focused. 

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