Field Service Technician

6 days ago

Johannesburg, South Africa Job Match Full time

QualificationsPreference to technical qualifications: Electrical, Millwright or other Technical trade.Experienced in end-user repairs of vacuum pumps, water pumps, compressors, valves, or other Industrial equipment Synopsis of the jobField service on vacuum pumps and blowers at the customer site.The candidate will also be expected to help grow the business while in contact with customers by providing excellent technical solutions and looking for opportunities to increase sales.Job Description:Must proficiently communicate with customers, verbally and via email dailyCandidate must be able to liaise with customers in a professional and courteous manner.Calling on existing and new customers and maintaining relationships and growing the business with these customersIdentifying new prospects and cold calling on potential customers.Setting and chasing ambitious sales targets and generate new pump sales.Grow field service. This will include procuring active service contracts.Tracking previous services completed and getting customers to service again with us.Generate service repair sales for the workshops.Generate new pump sales: spares, pumps and systemsOn-site problem solving.Install and repair vacuum pumps and systems on site.May be required to travel in Africa. Must have a passportDevelop and implement strategies with the sales team.Complete the required reports on time (weekly and monthly).Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.Give accurate and constant feedback to management Skill RequirementsFirst Language Afrikaans is preferable as many of our customers prefer to communicate in Afrikaans.Good technical skills and hands on.Good communication skills, verbally and writtenProfessionalTeam PlayerDeadline drivenAccepts changeCan multitask successfullyEnergetic and MotivatedGood reporting writing skillsCan work under pressureConfident and have reasoning skills.Self- starter, proactive individualResults orientated and sales focusedIndependent and able to stay focused on objectives and targets without intervention     

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