Field service Technician

11 hours ago

Cape Town, South Africa HiveWorx HR Full time

The Field Service Technician ensures that our Client's customers receive dependable operation of their water treatment plants. The role entails, servicing, operations, maintenance and equipment repairs & troubleshooting on site, delivering safe water quality and meeting service level commitments.

KEY RESPONSIBILITIES:
• Install and commission water treatment systems in line with engineering drawings, quality standards, and safety rules.
• Conduct scheduled preventive maintenance, calibration, and parts replacement on pumps, filters, valves, instruments, and control panels.
• Diagnose mechanical, electrical, and process faults, carry out repairs, or escalate complex issues without delay.
• Record all service actions, operational data, and risk findings in the digital reporting system on the same day.
• Provide clear operating instructions and hands-on training to client personnel.
• Verify water quality results, system availability, and performance efficiency during each visit.
• Offer technical input on upgrades or service level agreements that improve plant reliability and cost of ownership.
• Adhere to all safety, environmental, and regulatory requirements, completing on-site risk assessments before work starts.
• Keep the Field Service Manager informed of emerging risks, parts shortages, and customer concerns.

REQUIREMENTS, QUALIFICATIONS & EXPERIENCE
• Minimum: Grade 12
• Preferred: Trade Certificate at NQF 4
• 3 or more years of field service or maintenance experience on industrial equipment; experience in water treatment is preferred.
• Non-negotiable: valid Code 8 or 10 driver license and readiness to travel throughout Gauteng and neighbouring provinces.
• Proven record of completing maintenance work to specification, on time, and within safety rules.

TECHNICAL COMPETENCIES
• Reading and interpreting Piping and Instrumentation Diagrams, single-line electrical diagrams, and process flow sheets.
• Mechanical and electrical fault finding with multimeters, pressure gauges, flowmeters, and vibration tools.
• Basic programmable logic controller and human machine interface interrogation for alarm tracing.
• Water quality sampling and on-site analysis to SANS 241 standards.
• Use of field service management software for job scheduling and report generation.
• Safe isolation, lock-out, and confined-space entry.
• Proficient in chemicals handling and dosing.
• Adept knowledge in water treatment technologies: Media filters, Membranes, and ancillary components e.g. pumps.

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