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Intermediate to Senior Travel Consultant

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Cape Town, South Africa ABC Worldwide Full time

Position: Travel Consultant – Sales Specialist (German/ Spanish/ Portuguese) Location: Anywhere in South Africa (Hybrid in Pretoria/Joburg, otherwise remote)Salary: Negotiable depending on experience level and language proficiencyOverview:We are seeking two experienced  German, Spanish native tongue. Portuguese (MICE & Project focus), Spanish, German-speaking Sales Specialists with a strong background in travel consulting specifically with quoting and selling travel to the European / US markets. The ideal candidates will have in-depth product knowledge of Southern and East Africa, strong sales skills, and the ability to manage end-to-end tour planning while maintaining high service standards.Key Responsibilities:Quoting & Booking Management:Operate company quoting systems and travel-related programs.Create various quotations for agents and ensure rates are loaded in the system.Negotiate rates with suppliers where possible and utilize preferred suppliers.Manage provisional bookings and ensure all aspects of tours run within budget.Tour Operations & Client Experience:Produce guide manuals and oversee smooth tour operations.Ensure tour details align with agent and client information.Handle complaints by gathering feedback from suppliers and guides.Double-check guides booked for tours and ensure smooth execution.Financial & Administrative Duties:Generate invoices for agents and track tour payments.Assist with accounts-related admin to facilitate financial processing.Proofread marketing materials provided by agents for tour promotions.Market Research & Supplier Relations:Visit preferred suppliers to gain firsthand product knowledge.Identify and recommend new venues and activities to improve offerings.Sales & Performance Management:Track sales updates on groups, finalize bookings, and ensure all required tour details are in place.Ensure given targets are met and report on performance.Teamwork & Training:Assist in mentoring and training junior consultants.Collaborate effectively within the team to ensure operational efficiency.Emergency & Crisis Management:Provide support for emergency phone duty when required (rostered system).Handle urgent queries and ensure clients receive immediate assistance when necessary.Requirements:Strong geographical knowledge of Southern and East Africa (luxury market).Ability to multitask and handle high-volume workloads under pressure.Effective communication skills (internal and external).Highly organized and deadline-driven with strong time management skills.Ability to work independently in a remote/hybrid environment.Experience in the travel industry, with strong sales and client management skills.This is an exciting opportunity for experienced travel specialists looking to work in a dynamic, fast-paced environment while contributing to high-quality travel experiences.