Medical Laboratory Technician

Job Title: Medical Laboratory TechnicianLocation: Cape Town, Western CapeShift-based role with potential weekend, evening, and on-call dutiesAbout the Client:This is a forward-thinking healthcare organisation committed to redefining preventative care through early screening and guest-centric service. Blending cutting-edge diagnostic technologies with hospitality-inspired patient interaction, they operate within a premium, urban healthcare environment. Their mission is to deliver accessible, high-quality screening services while fostering compassion, precision, and trust at every stage of the patient journey.Role Summary:The Medical Laboratory Technician plays a critical role in supporting early detection and patient care by performing a wide range of diagnostic tests on blood, stool, and other specimens. This individual must uphold technical precision in testing while providing clear and empathetic patient interaction. The role demands a blend of laboratory expertise, regulatory compliance, and a service-oriented approach to healthcare.Key Responsibilities:Perform diagnostic testing on blood (e.g. CBCs, immunoassays), stool (e.g. parasite detection, cultures), and other specimensCollect and prepare samples, including phlebotomy and sterile labellingOperate, calibrate, and maintain laboratory equipmentConduct daily quality assurance checks and adhere to SOPsEnsure accurate data recording in laboratory information systems (LIS), in compliance with POPIAInteract with patients, explaining procedures and ensuring comfort during collectionUphold safety protocols in compliance with South Africas Hazardous Substances ActCollaborate with medical technologists, pathologists, and clinical teams for efficient operationsParticipate in CPD (Continuous Professional Development) activities to remain HPCSA-compliantQualifications:National Diploma in Biomedical Technology or equivalent from an HPCSA-accredited institutionFull registration with the HPCSA as a Medical Laboratory TechnicianValid HPCSA annual practising certificateCertification in phlebotomy or clinical testing advantageousExperience:Minimum 13 years post-qualification experience in a clinical laboratoryHands-on experience with blood and stool diagnosticsPrevious work in high-volume or private healthcare settings preferredSkills:Proficiency in manual and automated testing methodsStrong phlebotomy and sterile technique practicesComfortable with LIS and digital lab workflows (training provided)Clear and empathetic communication with patients and teamsCore Competencies:Technical proficiency in diagnostics and lab equipmentAttention to detail in handling samples and recording dataCommitment to safety and infection control protocolsInterpersonal skills for effective team collaborationCultural sensitivity and professionalism in patient careAdaptability to new technologies and fast-paced environmentsWillingness to engage in ongoing learning through CPDRegulatory & Compliance Requirements:Maintain active HPCSA registration and CPD complianceAdhere strictly to POPIA in all data managementParticipate in lab audits and quality assurance initiativesFollow all Department of Health safety protocolsWorking Conditions:Laboratory-based with rotational shifts (24/7 environment)Involves patient-facing work including phlebotomyRequires adherence to hygiene and uniform standardsExposure to biohazards, mitigated through strict safety proceduresSalary Structure:Entry-Level (03 years): R18,000 R22,000/month, rising to R23,000 R25,000 after probationIntermediate Level: R25,000 R30,000/month, with potential to R32,000 R35,000 for high performers