Customer Service Assistant

Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...

Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...

Job DescriptionPRINCIPAL ACCOUNTABILITIESAccountabilities Ensure seamless transition and flawless service delivery Focus on transition with 'Zero' impact on service delivery Focus on efficiencies - leaner, greener and faster Focus on Process stabilization & sustained delivery Reducing operation costs Make TBP more effective Build effective process...

**Office Administration** **Cape Town** ***: **Customer Service Admin Assistant** **Cape Town** **R10 000 per month (TCTC)** We are looking for an analytical, tech savvy and high energy Customer Service Admin Clerk to assist in our client’s Telesales Department. The successful applicant will have excellent Customer Service skills and provide efficient...

As our Customer Experience Assistant, you'll embody our commitment to putting customers first. This isn’t your average support job—it's about going above and beyond to create positive, memorable experiences for our customers, both proactively and reactively. **What You’ll Be Doing**: - Deliver outstanding customer support across various platforms. -...

Job DescriptionAs a Senior Operations Manager, you will be responsible for achieving business objectives by ensuring operational targets are met in line with Service Level Agreements (SLAs).Your role will include leading and developing a high-performing team, maintaining strong client relationships, and ensuring adherence to company policies and procedures....

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

KAAP Customer Service offers an excellent team of Customer Service Experts for your customers. As the first point of contact, we answer and assist with your customers' queries in a friendly, binding and professional manner. Close and courteous communication is what persistently gives your clients the feeling that they are not just in good, but the best...

Job Description Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and...

Location: Cape Town CBD Working Hours**:10:30am - 7:00pm (Own transport required, ideally living in or around the CBD with flexibility)** Why this role matters: We’re on a mission to deliver exceptional service and smarter processes to our customers—your role will be pivotal in ensuring we retain and delight them every step of the way. As the go-to...