Employee Relations Specialist

3 weeks ago


Cape Town, South Africa The Recruiters Full time

A leading national organisation is seeking a skilled Employee Relations (ER) Specialist to join its Human Resources division. This role is focused on managing day-to-day industrial relations (IR) matters to ensure fair, consistent, and legally compliant treatment of employees across the business.The ER Specialist will support line management in all employee relations matters, including misconduct, poor performance, disciplinary processes, and external dispute resolution. The ideal candidate will have a sound understanding of labour legislation, strong investigation skills, and the ability to provide proactive and compliant guidance.Key Responsibilities:Conduct internal investigations into ER matters, compile reports, and recommend appropriate actionsProvide support to management on poor performance and disciplinary issues, including the preparation of chargesAssist with drafting disciplinary hearing documents and outcomesGuide managers on preparing for CCMA cases and assist with proceedings where requiredAdvise on Department of Employment and Labour inspections related to BCEA, OHSA, and other regulationsContribute to the development of IR policies, procedures, and training materialsManage the anonymous whistleblower process in compliance with relevant legislationParticipate in ER/IR projects and initiatives as requiredProvide regular reporting on ER trends, case statistics, and risk areasRequirements:Relevant tertiary qualification in Human Resources or Industrial RelationsA Bachelor of Laws (LLB) degree is advantageousMinimum of 2 years'' experience in an IR-focused role, or HR Generalist role with strong IR exposureExperience in the retail or service sectors is advantageousSound knowledge of South African labour laws and employee relations frameworksStrong verbal and written communication skillsExcellent investigative and report-writing abilityAbility to remain impartial, objective, and confidential in sensitive mattersDetail-oriented, highly organised, and able to work under pressureStrong interpersonal and advisory skills, with the ability to guide and influence line managementProactive, solutions-oriented, and resilient



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