Technical Service Manager

3 weeks ago


Johannesburg, South Africa Communicate Recruitment Full time

Job Description:Lead, mentor, and inspire a multi-disciplinary technical team to deliver top-tier serviceOversee day-to-day service operations, including scheduling, workflow management, and quality assuranceDevelop and maintain strong client relationships, resolving technical and service issues promptlyManage departmental budgets, monitor KPIs, and implement initiatives to improve performanceDrive continuous improvement through training, process optimization, and integration of PLC, SCADA, and HMI technologiesSkills & Experience:Minimum 5 years experience managing technical or service-driven teamsStrong mechanical and electrical background, with practical knowledge of PLCs, SCADA, HMI systems, conveyors, compressors, and rotating equipmentProven ability to lead, mentor, and develop multi-disciplinary technical teams effectivelyHands-on experience in mechanical or electrical maintenance, field service, or workshop environmentsExcellent communication, problem-solving, and customer-focused skills, with a solutions-oriented mindsetQualification:Diploma or Degree in Mechanical, Electrical, Mechatronic Engineering, or a related fieldDemonstrated experience managing technical service operations in an industrial settingStrong understanding of PLC, SCADA, and HMI systems in industrial applicationsValid drivers license and willingness to travel locally and internationally as requiredOnly South African Residents or individuals with a relevant South African work permit will be considered.Contact MATTHEW LOUW on



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